Telemarketing Assistant (Services Sector)
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Job Location:
Bridgetown - Barbados
Monthly Salary:
$ 2350 - 2350
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview: Our client is a highly innovative technological septic solutions provider who has a growing customer base due to excellent customer service. Due to growth they are looking to recruit a dynamic individual to fill the role of Telemarketing Assistant.
The successful applicant will be responsible for contacting existing clients to obtain service feedback and collect data.
Duties & Responsibilities:
Performs outbound calls to existing clients to obtain information.
Records call data on internal CRM system.
Keeps track of calls made and conducts follow-up calls where necessary.
Promotes services to encourage contract renewals where required.
Manages customer issues by notifying the relevant departments.
Gains sufficient product knowledge and commercial awareness to maximize call effectiveness.
Requirements
- Minimum of three (3) CXC subjects.
- Certification/training in a customer service/sales related discipline would be an asset.
- Strong communication and negotiation skills.
- Experience in sales or customer service is preferred.
- Basic computer skills to manage information and CRM systems.
- Ability to work flexible hours as needed.
- Strong interpersonal and communication skills.
- Persistence and resilience.
- Ability to handle objections and rejection.
Company Industry
Accounting
Key Skills
- Front End
- Bricklayer
- KYC
- Event Production
- Financial Accounting
