Sales & Client Relations Representative

Grand Rapids

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profile Job Location:

Grand Rapids, MI - USA

profile Yearly Salary: $ 60000 - 88000
Posted on: 29-10-2025
Vacancies: 1 Vacancy

Job Summary

Benefits:
  • Commissions
  • 401(k)
  • Company car
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Paid time off
  • Training & development
  • Vision insurance
Do you get excited about growing with a new business Do you enjoy working with people but arent in a job that suits you Do you value autonomy and yet can thrive in accountability

A Day in the Life of a Surface Experts Sales Representative: OFFER:
  • Base Salary Commission: Earn Bonus starting on day 1
  • Great Work/Life Balance: No required overtime no nights no weekends
  • Time Off: Paid holidays and accruable vacation
  • New Hire Training: Onboarding includes learning our comprehensive proprietary sales technique
  • Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
  • Small Business: Local business with an owner who works alongside the team each day
  • Mentorship Opportunities: Ongoing sales skills and career development
  • Dedicated Help Lines: Local Office Support; National Support Center to assist with client management details saving you time
RESPONSIBILITIES:
As a Surface Experts Sales/Client Relations Rep. your job is to maintain and build relationships with customers who work in property management and facilities maintenance. Our services are unique so it will be your job to educate and build a relationship with our customers.

In the Field Daily
  • Meeting with 10-12 contacts a day.
  • On-site visits phone calls and email follow-ups
  • Visiting a variety of industries including Property Management Assisted Living & more.
Customer Relationship Development
  • Educating on Surface Experts capabilities and limitations
  • Validating level of Customer satisfaction and opportunities to improve
  • Earning the trust with our Customers through serving
  • Brainstorming and researching new customer opportunities
Follow Sales Process
  • Memorizing sales scripts and role-playing practice We have the perfect set up for success!
  • Documenting sales activities in CRM; tracking a client from Lead to Work Order and all the steps in between
  • Reporting data accurately daily/weekly
  • Planning and executing sales strategy for territory using pre-planned routes to save you time.
QUALIFICATIONS:
  • Goal-oriented self-starter and energetic! Your efforts increase your income while utilizing support staff to assist in your success!
  • Enjoys working with other people;
  • Licensed to operate a passenger car and have a clean driving record & drug test
  • Professional caring and service-minded attitude following the system set up by the company and owner
  • Readiness to work with a metrics-based process-driven sales team -
ABOUT SURFACE EXPERTS

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors Countertops Bathtubs Cabinets Appliances Furniture Elevator Panels Almost Everything!
  • We combine old school skill sets with new technology and products resulting in a durable and appealing repair all provided with a smile. We take care of our most valued commodity... our customers and our staff!
  • Most repairs are simple and smaller than a dinner plate yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time money and wasted materials that end up in a landfill.
  • Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
VISION
  • To establish and lead a nationally recognized market for hard surface repair as an alternative to replacement or complete refinishing.
MISSION
  • Our mission is to develop outstanding teams by investing in strong relationships.
  • Together we work to solve our customers problems by reducing the waste of time money and materials that end up in landfills.
VALUES
  • Serve Others
    • Put Relationships First; No Jerks; Be Humble
  • Be a Problem Solver
    • Be Curious; Seek to Understand the Cause of the Problem
    • Work Smart; Constantly Improve
  • Trust the Process
    • Be Organized ; Be Teachable
Compensation: $60000.00 - $88000.00 per year



About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors Countertops Bathtubs Cabinets Appliances Furniture Elevator Panels Almost Everything!. We pride ourselves in our ability to provide incredibly fast service while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products resulting in a durable and appealing repair all provided with a smile.

  • Most repairs are simple and smaller than a dinner plate yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time money and wasted materials that end up in a landfill.
  • Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Ourmissionis to develop outstanding teams by investing in strong relationships. Together we work to solve our customers problems by reducing the waste of time moneyand materials which end up inlandfills.

Our Vision

To establishandlead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitanareaandfor our brand to be synonymous with spot repair among all facilitiesandmaintenance management.

Core Values

Serve Others

  • Put Relationships First
  • No Jerks
  • Be Humble

Be a Problem Solver

  • Be Curious
  • Seek to Understand the Cause of the Problem
  • Work Smart
  • Constantly Improve

Trust the Process

  • Be Organized
  • Be Teachable
  • Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Surface Experts Corporate.


Required Experience:

Unclear Seniority

Benefits:Commissions401(k)Company carCompany partiesCompetitive salaryDental insuranceFree food & snacksPaid time offTraining & developmentVision insuranceDo you get excited about growing with a new business Do you enjoy working with people but arent in a job that suits you Do you value autonomy and...
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Key Skills

  • Sales Experience
  • B2B Sales
  • Time Management
  • Customer Service
  • Cold Calling
  • Retail Sales
  • Territory Management
  • Upselling
  • Product Demos
  • Outside Sales
  • Medicare
  • negotiation

About Company

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