Associate Director of Clinical Services , CAPS Campus Life

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JOB DESCRIPTION:

• The Associate Director of Clinical Services is a multifaceted role within Counseling and Psychological Services (CAPS) overseeing the delivery coordination and evaluation of clinical services and is a part of the CAPS Leadership Team.
• This is a full- time 12-month position that assists in the development and implementation of the centers mission and vision as well as the day-to-day management of CAPS.
• The Associate Director of Clinical Services assumes primary leadership for the clinical service delivery model in consultation with the Executive Director.
• This position will also provide administrative and clinical supervision as assigned. The Associate Director also participates in the general clinical functions of a multidisciplinary and multifaceted university counseling center to include but not limited to initial consultations/assessments brief goal-oriented individual & couples/relationship counseling group counseling consultation/on-call and outreach.
• This position may require some evening hours and occasional weekend duties particularly in the need to respond to campus critical incidents and outreach-related requests.
• Employees of CAPS are essential and expected to work on-campus in accordance with policies within the division of Campus Life.
• Counseling & Psychological Services is a part of the Health and Wellbeing portfolio which includes the Center for Student Wellbeing Office of Respect and Student Health Services.

ADDITIONAL JOB DETAILS:

Clinical:

• Provides culturally responsive comprehensive high-quality evidenced-based individual couples/relationship group psychotherapy and referrals as needed to a diverse student body (in-person and virtually).
• Provides crisis intervention assessments brief interventions counseling treatment and consultation in individual and group modalities to undergraduates graduates and professional students presenting with varied clinical concerns.
• Participates in a rotating on-call schedule as needed for after-hours consultation related to student urgent mental health needs.
• Carries an appropriate treatment caseload including individual therapy cases and leading and/or co-leading groups and workshops when appropriate and takes responsibility for ongoing monitoring and management of case assignments
• Develops implements monitors and modifies clinical treatment plans that reflect evidence-based interventions that can be accomplished in a short/brief goal-oriented treatment model.
• Plans and facilitates treatment coordination and communication as needed with campus partners (e.g. Student Health Services Office of Respect Center for Student Wellbeing) and external agencies (e.g. inpatient) to ensure students are receiving the appropriate level of care based on presenting concerns.
• Adheres to agency standards regarding case management documentation and scope of services.
• Participates as an active and engaged member of the team including staff meetings multicultural seminars case conference professional development and other organizational meetings; consulting appropriately with colleagues and supervisors and campus partners; and engaging in other duties as assigned.

Leadership:

• Engages as an active member of the CAPS leadership team.
• Supervises evaluates and provides feedback for direct reports.
• Creates and delivers relevant evaluations and reports related to services.
• Represents CAPS at university-wide committee meetings and campus events as appropriate; some weekend and after-hours may be required.
• Serves as a consultant to the university community and collaborates with campus partners on mental health issues.
• Advises trains and mentors student groups and leaders invested in mental health.
• Develops and maintains national networking relationships in areas of responsibility through various professional organizations (e.g. Association for the Coordination of Counseling Center Clinical Services-ACCCCS).
• Works closely with the Associate Director for Case Management to ensure smooth integration of emergency services and routine clinical flow.
• Assists with hiring onboarding and orientation of new staff.
• May assume administrative functions of the center as designated by the executive director in their absence.

Administrative:

• Develops implements and maintains the clinical service delivery system including access procedures ongoing care and the day-time triage/on-call structure.
• Creates and manages the master clinical schedule ensuring adequate coverage and equitable distribution of clinical responsibilities.
• Oversees the case assignment process and manages wait times for initial consultations and intake appointments to optimize access to care.
• Leads the development implementation and oversight of chart review procedures and clinical documentation standards.
• Prepares and analyzes service delivery reports; manages clinical data tracking and reporting to inform decision-making and ensure quality improvement.
• Ensures compliance with applicable ethical standards state and federal regulations and university policies and procedures.
• Assists in the planning and coordination of clinical resources to ensure availability accessibility and responsiveness of services.
• Identifies emerging clinical trends and service needs helping to shape the centers strategic direction and resource allocation.
• Creates and updates templates forms and other tools used for clinical documentation and information gathering.
• Develops and maintains collaborative relationships with campus partners to strengthen interdepartmental communication and support student wellbeing.
• Performs other duties as assigned to support the mission and goals of CAPS.

MINIMUM QUALIFICATIONS:

• A doctoral degree in counseling psychology or clinical psychology OR a masters degree in social work or a related field and six years of clinical experience.
• Licensed or licensed eligible in the state of Georgia and must obtain license no later than 12 months after the start date.
• Professional and demonstrated commitment to multicultural humility and delivery of clinical experiences with diverse populations.
• Strong case formulation assessment and treatment and crisis intervention skills including the ability to work clinically with a diverse student body. Leadership/administrative experience within a mental health organization.
• Ability to collaborate collegially with a multidisciplinary staff both within CAPS and throughout the University community. Ability to take the lead when appropriate both administratively and clinically. Effective communication organizational and analytical skills.

NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions educational programs or employment including recruitment hiring promotions transfers discipline terminations wage and salary administration benefits and training. Students faculty and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973 the Vietnam Era Veterans Readjustment Assistance Act and applicable executive orders federal and state regulations regarding nondiscrimination equal opportunity and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance 201 Dowman Drive Administration Building Atlanta GA 30322. Telephone: (V) (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation please contact the Department of Accessibility Services at or call (Voice) (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.