Field Service Engineer FHT Middle East
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Job Location:
Riyadh - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
29-10-2025
Vacancies:
1 Vacancy
Job Summary
Responsibilities / Tasks
Key Responsibilities:
- Perform installation commissioning maintenance and repair of GEA Food processing & packing equipment at customer sites across the Middle East with focus on KSA
- Ensure mechanical and basic electrical troubleshooting of food processing & packing machinery such as fryers mixers ovens forming and coating equipment
- Coordinate with customers and internal teams for project execution and equipment start-up.
- Conduct preventive maintenance and calibration activities to minimize downtime and ensure equipment performance.
- Maintain accurate documentation including service reports commissioning checklists and technical feedback.
- Provide timely technical support and training to customers on proper equipment usage and best practices.
- Identify spare part needs and support customers with spare parts recommendations and follow-up.
- Ensure compliance with Health Safety and Environment (HSE) standards at all times during on-site visits.
- Support claims handling and warranty assessments where required.
- Promote GEAs digital tools and remote service offerings to enhance customer experience and operational efficiency.
- Maintain proactive communication with customers to ensure satisfaction and service continuity.
- Identify upselling opportunities in spare parts and services.
- Flexibility to travel extensively across the region sometimes on short notice.
- Participate actively in the implementation of DIGITALIZATION drive by the company.
- Report to Director Service FHT.
- Job will be based in Jeddah KSA
Your Profile / Qualifications
- Degree/Diploma in Mechanical Electrical or Mechatronics Engineering.
- 25 years of hands-on field service experience preferably in the Food processing & packing equipment
- Prior experience with GEA or similar industrial Food processing & packing equipment equipment is a strong advantage.
- Deep understanding of electrical and mechanical systems; basic knowledge of automation is beneficial.
- Excellent troubleshooting communication and customer service skills.
Did we spark your interest
Then please click apply above to access our guided application process.
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
GEA makes an important contribution to a sustainable future with its solutions and services, particularly in the food, beverage and pharmaceutical sectors.
