UX Lead- Retail and Ecommerce
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
29-10-2025
Vacancies:
1 Vacancy
Job Summary
Important Information
Experience: 8 years
Job Mode: Full-time
Work Mode: Work from home
Job Summary
We are seeking a strategic and hands-on UX Lead to drive the user experience across our e-commerce and retail platforms. This role will be pivotal in shaping how customers interact with our digital products from browsing and buying to managing prescriptions and engaging with pet health content.
Responsibilities and Duties
- Lead UX Strategy: Define and execute UX strategies aligned with business goals and customer needs.
- Design Leadership: Mentor and guide a team of UX/UI designers fostering a culture of creativity collaboration and continuous improvement.
- Customer-Centric Design: Conduct user research usability testing and data analysis to inform design decisions.
- Cross-Functional Collaboration: Partner with product managers developers marketers and customer service teams to deliver cohesive experiences.
- Retail & Ecommerce Optimization: Enhance user journeys across product discovery checkout subscription management and mobile experiences.
- Prototyping & Validation: Create wireframes prototypes and interaction models to test and validate design concepts.
- Accessibility & Inclusivity: Champion inclusive design practices and ensure compliance with accessibility standards.
- Design Systems: Maintain and evolve design systems for consistency across platforms.
Qualifications and Skills
- 8 years of UX design experience with at least 2 years in a leadership role.
- Proven track record in ecommerce and/or retail UX design (must include at least three portfolio projects specifically focused on ecommerce platforms).
- Strong portfolio showcasing user-centered design solutions and measurable impact.
- Proficiency in design tools such as Figma Sketch Adobe XD and prototyping platforms.
- Deep understanding of responsive design mobile-first principles and conversion optimization.
- Experience with A/B testing analytics tools and customer feedback loops.
- Excellent communication and stakeholder management skills.
Preferred Skills
- Familiarity ecommerce and related digital experiences.
- Experience working in agile environments and with cross-functional teams
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services Product Engineering & Application Modernization Data & Analytics Digital Experience & Design Services DevSecOps Cybersecurity Quality Engineering AI & LLM Engineering among others.
At Encora we hire professionals based solely on their skills and do not discriminate based on age disability religion gender sexual orientation socioeconomic status or nationality.
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Wireframing
- UI
- Axure
- Responsive Web Design
- Sketch
About Company
As Encora Inc. expands its footprint in Latin America, its acquisition of Nearsoft provides our clients with a unique chance to Nearshore on a global scale.
