Senior IT Administrator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Fullscript
Were an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today more than 125000 practitioners use Fullscript for clinical insights lab interpretations patient analytics education and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time simplify decisions and help practitioners stay closely connected to the people they care for. When everything they need is in one place they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas your grit and your care for people.
Join us and shape the future of care.
At Fullscript our IT Team ensures that every teammate has the tools systems and support they need to do their best work. As a Senior IT Administrator you will be a doer and builder first and foremost. You will serve as the technical escalation point for our IT Admin team own critical IT projects and drive automation to make our IT operations more scalable and efficient. You will collaborate closely with infrastructure and security teams while also mentoring junior IT Admins and improving day to day processes. This is a hands-on highly technical role for someone who thrives on solving complex problems leading initiatives from start to finish and helping others (as well as yourself) grow.
What youll do:
- Act as the escalation point for IT Admins I-III providing expert level support across macOS Windows SaaS and MDM environments.
- Lead process improvement initiatives by identifying gaps design solutions and execute IT projects with minimal oversight.
- Drive automation in IT workflows including onboarding offboarding SaaS provisioning and device management (i.e. scripting APIs or automation platforms).
- Partner with infrastructure and security teams to ensure seamless end user support and compliance with security/legal requirements.
- Serve as the technical lead for onboarding/offboarding workflows SaaS application management and compliance alignment.
- Mentor and train junior IT team members ensuring consistent documentation knowledge sharing and skill development.
- Translate complex technical issues into clear actionable communication for both IT peers and non-technical stakeholders.
- Support live events including AV setup livestreaming and troubleshooting audio/video equipment.
- Maintain and improve internal IT documentation ensuring repeatability and reliability across processes.
What you bring to the table:
- 5 years experience in IT administration (or equivalent) with increasing levels of responsibility.
- Strong expertise with macOS Windows SaaS management and MDM tools (Jamf Intune etc.).
- Proficiency with SaaS platforms and identity access management (Okta or similar).
- Demonstrated experience leading IT projects from ideation to implementation including planning execution and documentation.
- Hands on scripting or automation experience (Python PowerShell or equivalent).
- Excellent troubleshooting skills across networking infrastructure and device level issues.
- Strong mentorship and leadership abilities through guiding junior IT staff.
- Clear empathetic communication skills with both technical and non-technical audiences.
- A continuous improvement mindset always looking for ways to make IT more efficient and scalable.
What we can offer you:
- Generous PTO and competitive pay
- Fullscripts RRSP match program for financial health
- Flexible benefits package and workplace wellness program
- Training budget and company-wide learning initiatives
- Discount on Fullscript catalog of products
Why Fullscript
Great work happens when people feel supported trusted and inspired. At Fullscript we stay curious and keep finding smarter ways to make care better. We grow together take on new challenges and focus on impact. We put people first work as a team and leave egos at the door.
What to Know Before You Apply
Were grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team please apply directly through our careers page. Were not able to respond to individual messages about open roles on email or social channels.
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at emailprotected.
All offers are contingent on successful background checks conducted in compliance with federal state and provincial laws.
We use AI tools to support parts of the hiring process including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
Learn More
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Key Skills
- IT Experience
- Mac Os
- Active Directory
- Computer Networking
- DICOM
- Microsoft Windows Server
- Windows
- ITIL
- Operating Systems
- Dns
- Google Suite
- Troubleshooting
About Company
Join thousands on Fullscript in making health last with a platform for personalized treatment planning, active wellness support, and top-quality supplements.
