Senior IT Administrator
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Job Location:
Monthly Salary:
Posted on:
29-10-2025
Vacancies:
1 Vacancy
Job Summary
About Fullscript
Founded in 2011 Fullscript started by solving one problem: helping practitioners access and prescribe the products they trust to deliver integrative care.
What began as a simple solution has evolved into a health intelligence platform that powers every part of care.
Today 125000 practitioners rely on Fullscript for clinical insights lab interpretations patient analytics education and access to high-quality supplements. They support over 10 million patients who use Fullscript to stay connected to their care plans making it easier to stay engaged and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time simplify decisions and strengthen the connection between practitioner and patient. When everything practitioners need is in one place they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas. Bring your grit. Bring your care for people.
Join us and shape the future of care.
At Fullscript our IT Team ensures that every teammate has the tools systems and support they need to do their best work. As a Senior IT Administrator you will be a doer and builder first and foremost. You will serve as the technical escalation point for our IT Admin team own critical IT projects and drive automation to make our IT operations more scalable and efficient. You will collaborate closely with infrastructure and security teams while also mentoring junior IT Admins and improving day to day processes. This is a hands-on highly technical role for someone who thrives on solving complex problems leading initiatives from start to finish and helping others (as well as yourself) grow.
What youll do:
- Act as the escalation point for IT Admins I-III providing expert level support across macOS Windows SaaS and MDM environments.
- Lead process improvement initiatives by identifying gaps design solutions and execute IT projects with minimal oversight.
- Drive automation in IT workflows including onboarding offboarding SaaS provisioning and device management (i.e. scripting APIs or automation platforms).
- Partner with infrastructure and security teams to ensure seamless end user support and compliance with security/legal requirements.
- Serve as the technical lead for onboarding/offboarding workflows SaaS application management and compliance alignment.
- Mentor and train junior IT team members ensuring consistent documentation knowledge sharing and skill development.
- Translate complex technical issues into clear actionable communication for both IT peers and non-technical stakeholders.
- Support live events including AV setup livestreaming and troubleshooting audio/video equipment.
- Maintain and improve internal IT documentation ensuring repeatability and reliability across processes.
What you bring to the table:
- 5 years experience in IT administration (or equivalent) with increasing levels of responsibility.
- Strong expertise with macOS Windows SaaS management and MDM tools (Jamf Intune etc.).
- Proficiency with SaaS platforms and identity access management (Okta or similar).
- Demonstrated experience leading IT projects from ideation to implementation including planning execution and documentation.
- Hands on scripting or automation experience (Python PowerShell or equivalent).
- Excellent troubleshooting skills across networking infrastructure and device level issues.
- Strong mentorship and leadership abilities through guiding junior IT staff.
- Clear empathetic communication skills with both technical and non-technical audiences.
- A continuous improvement mindset always looking for ways to make IT more efficient and scalable.
What we can offer you:
- Generous PTO and competitive pay
- Fullscripts RRSP match program for financial health
- Flexible benefits package and workplace wellness program
- Training budget and company-wide learning initiatives
- Discount on Fullscript catalog of products
Why Fullscript
Great work happens when people feel supported trusted and inspired. Youll join a team that:
Values innovation. We stay curious and keep finding smarter ways to make care better.
Supports growth. We learn together and take on new challenges that drive impact.
Puts people first. We win as a team and leave egos at the door.
Apply now. Lets build the future of healthcare together.
A Few Things to Know
Were grateful for the high level of interest in joining Fullscript. Because of the number of messages we receive were not able to review or respond to individual inquiries about open roles via email LinkedIn or other social platforms. Please apply directly through our careers page to ensure your application reaches our hiring team.
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request. Email emailprotected for support.
All employment offers are contingent upon the successful completion of background checks conducted in compliance with applicable federal state and provincial laws.
We also use AI tools to support parts of our hiring process like screening and reviewing responses. Final decisions are always made by people. This process complies with privacy and employment laws across Canada and the U.S.
Learn More About Fullscript
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Key Skills
- IT Experience
- Mac Os
- Active Directory
- Computer Networking
- DICOM
- Microsoft Windows Server
- Windows
- ITIL
- Operating Systems
- Dns
- Google Suite
- Troubleshooting
About Company
Join thousands on Fullscript in making health last with a platform for personalized treatment planning, active wellness support, and top-quality supplements.
