Operations Supervisor- Orthopedic Clinic

Operations Supervisor

As a result of company growth the Orthopedic Institute of Wisconsin (OIW) is seeking an dynamic and experienced Operations Supervisorto oversee the operations at one of our clinics.

The Operations Supervisor for OIW Surgery Partners will oversee the day-to-day affairs of assigned clinic operations of numerous orthopedic clinics as directed by the Operations Manager and Director.

Established in 1985 theOrthopedic Institute of Wisconsinis a nationally recognized leader practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patients potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do we are committed to providing an inclusive and supportive environment where every team member feels valued empowered and inspired to make a difference.

Why join OIW

• Competitive pay
• Generous PTO program
• Clinic schedule - no work on evenings/weekends
• Medical Dental Vision and Life Insurance
• 401(k) with company match
• Employee Assistance Program (EAP)
• Employee discount program

Primary Responsibilities:

• Provide functional leadership and coordination of all employees related to clinical operational functions as assigned bringing standardization across the region
• Establish monitor and analyze relevant metrics as they relate to patient outcomes and employee productivity
• Work in close collaboration with the Operations Manager to meet and maintain system goals
• Meet maintain and/or exceed regulatory standards for quality patient care delivery
• Assist with recruiting retention and staffing procedures and annual competencies including commitment to creating an accessible supportive environment and recognizing diversity and cultural competence as integral components of care excellence- including audits
• Operate within approved budget
• Plan lead and organize the performance of direct reports including patient experience-
• Foster a culture of high reliability and quality mission focus transparency and joy in practice; promote staff wellness across all clinics
• Investigate and address patient and employee concerns
• Lead new implementations
• Monitor compliance with all relevant laws and regulations associated with area of responsibility
• Perform other duties as assigned

EDUCATION/QUALIFICATION REQUIREMENTS:

• Required team leadership and minimum of 1-3 years supervisory ambulatory experience
• Bachelors degree in business administration healthcare administration related degree or comparable work experience

SKILLS:

• Excellent verbal and written communication skills
• Outstanding interpersonal and conflict resolution skills
• Demonstrated ability to prioritize problem solve delegate and lead projects to on-time completion
• Excellent team leadership and personnel management skills
• Personal characteristics of reliability equanimity initiative flexibility and ability to innovate
• Excellent critical thinking and data analysis skills
• History of progressive professional development
• Ability to function well in a high-paced and at times stressful environment
• High proficiency with Microsoft Office Suite or related software

PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with normal office environment.

ENVIRONMENTAL/WORKING CONDITIONS: The work physical demands described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Required Experience:

Manager