Market Engineer I-Horseshoe Baltimore

Baltimore, MD - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

JOB SUMMARY:

The Engineer will assist with implementation of new systems and problem solve for all existing IT processes and systems. This position is on-site at the Horseshoe.

KEY JOB FUNCTIONS:

Provide specialized technical problem solving and problem resolution skills

Work with management and Enterprise IT to resolve complex business computer system and data communication problems

Install upgrade and maintain gaming hardware & software products

Plan and coordinate all hardware installations changes and updates with vendors and users adhering to the I.T. Change Control Process

Administer and control updates/changes to production programs files and databases

Recommend application design changes to management and Enterprise IT to maximize resources

Plan schedule and load new versions of the Host Platform operating system and related vendor patches or temporary fixes as defined in the Product Support Agreement

Provide first- or second-level problem determination/ isolation and recovery support for Host Platform computer systems

Analyze and recommend tools and service aids for system/network operation and problem determination. Report results from technical research system performance reports and problem resolutions to upper-management

Collect and analyze system data for quality assurance of technical design and optimum system performance. Adjust system parameters to achieve peak system performance

Administer systems and tools to analyze and secure computer system programs and data base files to comply with audit and regulatory requirements

Assist in the research evaluation and support of new technologies (hardware and software)for ongoing productivity and resource improvements

Assists in planning by communicating with project / product teams clients and vendors

Effectively contributes to the engineering process and roles as outlined in the HIT project management methodologies

Recommends changes for improved system implementations/modifications

Practices and adheres to system management criteria and policies and procedures

EDUCATION and/or EXPERIENCE:

Highschool diploma/GED required

Bachelors degree in a computer science-related field or equivalent experience in multiple Host Platform technical support environment preferred

Technical Certifications recommended

Qualifications:

QUALIFICATIONS:

3years work experience in a technical support environment supporting multiple high-end computer systems

Comprehensive understanding of production operating systems transaction processing systems relational database architecture wide and local area networks communication protocols real-time systems mission-critical systems IT industry standards as well as various types of computer terminal equipment

Web Programming scripting and/or automation experience highly recommended

WORKENVIRONMENT:

Must be able to work independently

Must be able to sit stand or walk for long periods of time (4 hours)

Must be able to respond calmly and make rational decisions when handling employee conflicts

Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator

Must be able to lift and carry up to 50 lbs.; and have the ability to push pull reach bend twist stoop and kneel

Respond to visual and aural cues

Must have the manual dexterity to operate a computer and other necessary office equipment

Must be able to tolerate areas containing dust loud noises and bright lights

Must be able to work varied shifts weekends and holidays as needed

Ability to simultaneously manage several projects and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives

Ability to speak distinctly and persuasively

Must be able to read write speak and understand English

DescriptionJOB SUMMARY:The Engineer will assist with implementation of new systems and problem solve for all existing IT processes and systems. This position is on-site at the Horseshoe.KEY JOB FUNCTIONS: Provide specialized technical problem solving and problem resolution skills Work with managemen...