Professional Services Coordinator

Professional Services Coordinator

Job No.:683424

Location:Clayton campus

Employment Type: Full-time

Duration: Continuing appointment

Remuneration: $96768 - $104450 pa HEW Level 06 (plus 17% employer superannuation)

• Amplify your impact at a world top 50 University
• Join our inclusive collaborative community
• Be surrounded by extraordinary ideas - and the people who discover them

The Opportunity

Monash Universitys Buildings and Property (B&P) Business Support team is seeking a proactive and detail-oriented Professional Services Coordinator to join our dynamic and customer-focused environment. Our team is driven by a commitment to customer experience innovation and collaborative partnerships.

As the Professional Services Coordinator you will play a pivotal role in managing and coordinating a range of administrative financial and contractor compliance functions. Youll ensure consistent and compliant processes across B&P support procurement and vendor management and contribute to continuous improvement initiatives that enhance service delivery and operational efficiency.

Key Responsibilities for this role include:

• Coordinate a program of complex administrative processes and work prioritisation for the Professional Services team including coordinating and planning contractor and work order management functions and providing consistent support to B&Ps purchasing and procurement functions

• Support coordinate and liaise with relevant authorities to ensure the progress of B&P processing which may include but is not restricted to procurement vendor payments contract administration and timely and accurate processing of tenders

• Assist with B&P cost reconciliation activities such as recouping expenses incurred by B&P and Security for payments made on behalf of customers

• Generating reports and dashboards in accordance with the B&Ps performance and business reporting requirements

• Act as the primary point of contact for contractor-related queries offering guidance to internal stakeholders on registration inductions including maintenance of kiosks across multiple locations including providing necessary communications relevant to B&P contractors

To be successful in the role you will need to possess:

• Demonstrated experience in implementing complex administrative tasks including:

  • Process Documentation

  • User Training

  • Issue Resolution in contractor compliance

• Strong Analytical and Problem-Solving skills with the ability to interpret data and make decisions

• The ability to deliver operational improvements and identify solutions to challenging issues

• Highly developed planning and organisational skills including the ability to set priorities manage time and plan work to meet deadlines

About Monash University

At Monash work feels different. Theres a sense of belonging from contributing to something groundbreaking a place where great things happen. We make tangible contributions because our purpose is clear; to deliver positive economic social and environmental impact in resolving the global challenges of our age.

At the core of achieving this purpose is the diversity of our staff. We welcome and value everyones contributions lived experience and expertise. When you come to work you can be yourself be a change-maker and develop your career in exciting ways. This is why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Learn more about Monash.

Be part of our story. Work with us to #ChangeIt.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

For instructions on how to apply please refer to How to apply for Monash Jobs. Your application must address the Key Selection Criteria.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people culturally and linguistically diverse people people with disabilitiesneurodivergent people and people of all genders sexualities and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments please contact us at in an email titled Reasonable Adjustments Request for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role as determined by the University.

Enquiries:Maria Giannakopoulos Customer Service and Admin Manager

Position Description:Professional Services Coordinator

Applications Close:Monday 10th November 2025 11:55pm AEDT

Supporting a diverse workforce