Parts Counter Associate
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Job Location:
Norristown, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
27 days ago
Vacancies:
1 Vacancy
Job Summary
Performs a variety of customer service in store marketing promoting advertising and stocking duties related to the receiving sale and delivery of parts and accessories that contribute to the efficient safe and profitable operation of the dealerships parts department. Ongoing responsibility for assisting with the counter parts sales and customer service responsibilities. Major Duties and Responsibilities:
1. Parts Department: Sells products and/or services to repair the problem and meet the customers needs. Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with. Assist in keeping parts department clean and orderly. Record all sales and/or customer transactions that occur. Provide service technicians with parts as required. Assist with Parts Manager in merchandising displays. Maintains the retail sale floor and displays to meet or exceed the dealerships standards and todays customer satisfaction. Controls showroom inventory to ensure maximum sales and customer satisfaction.
Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area. When working the parts counter follows prescribed cash credit and check processing procedures of the dealership. Processes cores warranties and new return merchandise as required at a point of sale. Attends training as prescribed by management to maintain proficiency in his/her job description. Uses dealership equipment and resources safely and proficiently. Performs other tasks as required by Parts Manger. Keeps himself/herself groomed and clothed per the dealership guidelines. Verify receiving documents. Follow up on shortages and expedite by reporting to Parts Manager. Should be knowledgeable in merchandising
2. Customer Service: Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer and dealerships satisfaction Greet customers immediately in a courteous manner Treat customers fairly and with honesty and demonstrate our commitment to superior customer service and ethical business practices
Required Experience:
IC
Key Skills
- Business Development
- Sales Experience
- Marketing
- Inventory Control
- Customer Service
- Computer Skills
- Dealership Experience
- GM Vehicles
- Management Experience
- Service Writing
- Sales Management
- Automotive Service
About Company
Who We AreAt Car Vision, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to ...
