Account Representative Brokerage

Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

Position Summary:

Penskes Brokerage division is looking for an Account Representative to become part of an excellent team. This is a great opportunity for an individual who is self-motivated has strong customer service and computer skills strong attention to detail and is enthusiastic to work in a constantly evolving environment. This position coordinates all processes and functions of load planning and freight movement.

Benefits: Our excellent benefits plan keeps associates and their families happy healthy and secure. To learn more visit

Salary: $20.67hr - $25.82hr

Major Responsibilities:

Process customer orders plan & optimize shipments into loads tender freight to third-party carriers
Update Transportation Management System/Mercury Gate with current shipment information.
Provide visibility to management and the customer by tracking process over-sight auditing researching and troubleshooting operational issues or functions.
Complete daily logs and trackers
Weighs alternative financial decisions before taking action
Other projects and tasks as assigned by supervisor
Monitor appointment times transit times and other load details to anticipate potential challenges that could affect rates service levels or capacity.
Identify if timing or scheduling constraints could increase costs or lead to service challenges. Engage Senior Account Manager or Senior Operations Manager to adjust plans as needed to avoid rejected or unserviceable loads.
Maintain accurate load details customer communications and updates to ensure all records are complete and accessible.
Organize all shipment documents to ensure easy access for tracking reporting and necessary adjustments.
Daily checks of scorecards to ensure information is input timely.

Qualifications

Bachelors Degree in Business or Supply Chain Management preferred

Two (2) plus years of experience in Transportation/Supply Chain preferred

Ability to manage multiple tasks and prioritize time sensitive situations in a fast paced environment

Excellent problem solving and customer service skills

Advanced desktop computer skills including Microsoft Excel and Outlook required

Strong customer focus

Ability to develop and maintain professional working relationships with customers as well as Penske associates

Ability to adapt in a dynamic environment

Strong organizational skills

Strong written and verbal communication skills

Must be able to learn and regularly operate various computer systems across different platforms

Regular predictable full attendance is an essential function of the job

Willingness to travel as necessary work the required schedule work at the specific location required complete Penske employment application submit to a background investigation (to include past employment education and criminal history) and drug screening are required.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job the associate may be required to stand walk and sit. The associate is frequently required to use hands to touch handle and feel and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision distance vision peripheral vision depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

Required Experience:

Unclear Seniority

DescriptionPosition Summary: Penskes Brokerage division is looking for an Account Representative to become part of an excellent team. This is a great opportunity for an individual who is self-motivated has strong customer service and computer skills strong attention to detail and is enthusiastic to...