Client Relationship Director
Share
Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This role focuses on leading strategic retention and growth initiatives with IQEQs top U.S. clients while identifying opportunities to expand services globally through cross-sell efforts. Youll act as the central relationship owner ensuring alignment between client needs and IQEQs value proposition by fostering deep engagement coordinating internal teams and leveraging global expertise. The position requires a strong understanding of client dynamics and a proactive approach to delivering tailored solutions that strengthen long-term partnerships.
What youll do
- You lead and coordinate retention upsell and cross-sell initiatives with key U.S. clients and partners driving strategic growth opportunities across IQEQ globally.
- You build deep relationships across client organizationsexecutive to operational levelsensuring alignment with their strategic goals and maximizing IQEQs value proposition.
- You develop and execute client strategies including client reviews competitive analysis and tailored value propositions while leveraging global IQEQ resources for broader engagement.
- You manage communications and collaboration across jurisdictions ensuring seamless client experiences and supporting integration efforts to enhance service delivery.
- You own the client relationship continuously expanding connectivity across the clients business and positioning IQEQ as a trusted integral partner in their operating model.
What we offer
- IQ-EQ offers a comprehensive benefits package designed to support employees well-being and work-life balance.
- Employees receive generous paid time off including 4 weeks of PTO that increases over time sick time and paid holidays and financial wellness is supported through a 401(k) plan with a company match (subject to eligibility).
- Health benefits include medical dental vision mental health support and additional ancillary insurance plans.
- Additional benefits include paid parental leave and a hybrid work schedule promoting both personal and professional fulfillment.
- The salary for this position will be dependent on experience and location ($130000-$195000).
Qualifications :
- You hold a Bachelors or Masters degree in Finance or Business Administration with 8 plus years of experience in the alternative investment management industry particularly in commercial roles.
- You bring deep expertise in investment management and alternative products especially Private Equity and Venture Capital along with strong knowledge of regulatory environments and operational implications.
- You demonstrate a commitment to high-quality client service by understanding client needs delivering tailored solutions and managing key account plans to drive growth and reduce attrition.
- You collaborate across borders leading global commercial pitches and coordinating with international teams to secure strategic mandates and enhance client engagement.
- You excel in leadership teamwork and financial performance tracking ensuring cohesive internal collaboration and delivery on key profitability and KPI targets.
Additional Information :
Our commitment to you and the environment
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.
There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee.
Our learning and development programs and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5800 employees - from 94 nationalities across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.
Were committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. Were emotionally invested in our clients right from the beginning.
#LI-HYBRID
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Sales Experience
- Loyalty Marketing
- Portfolio Management
- Wealth Management
- Financial Services
- Algebra
- Territory Management
- Banking
- Relationship Management
- Customer relationship management
- Geometry
About Company
IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infras ... View more
