Social Adjustment Services and Refugee Cash Assistance Specialist
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Job Location:
San Antonio, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Mission: The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love
Summary: Under the supervision of the Extended Care Services Director and the Cash & Medical Assistance Director the SAS & RCA Coordination Specialist ensures seamless service delivery for clients enrolled in both Social Adjustment Services and Refugee Cash Assistance. This position coordinates services across both programs ensuring eligible clients are enrolled in RCA supported in navigating social services and provided with holistic case management that promotes stability well-being and self-sufficiency. The Specialist also plays a key role in educating clients and case managers about available resources strengthening program integration and ensuring services are delivered in a culturally sensitive trauma-informed and client-centered manner.
Position Responsibilities:
Adherence to the Code of Conduct and the Faith and Moral is mandatory.
Must be sensitive to the service populations cultural and socioeconomic characteristics.
Every employee is required to take a solution-oriented approach in their interactions and undertakings as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
Adhering to safety training and protocols on a daily basis and taking precautionary measure to ensure the safety and well-being of self others.
Must complete all required professional development trainings in a timely manner
Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information services rendered to clients donors names and gifts internal and external investigations or results of any investigations and financial information.
Other duties as assigned by the Program Director and Manager.
* Service Coordination Collaborate with clients and staff across refugee programs to coordinate service plans and address client needs related to RCA eligibility enrollment and supportive services.
* Case Management Provide direct case management assisting clients with RCA applications renewals and access to social services that promote stability and long-term self-sufficiency.
* Documentation & Data Management Maintain accurate and timely client records including intakes applications and service plans; input and retrieve data using external refugee databases and internal tracking systems.
* Communication & Reporting Report regularly on client progress activities and concerns to program directors and managers; contribute to staff meetings and collaborative planning.
* Client Empowerment Guide clients in understanding their benefits responsibilities and available services; ensure clients are informed and able to make decisions toward achieving their goals.
Collaboration & Education Work closely with case managers community partners and agencies to provide information training and resource connections that enhance service delivery.
Confidentiality & Compliance Uphold agency policies on confidentiality ethical standards and safety protocols; ensure adherence to the Code of Conduct and Catholic Charities faith and moral guidelines.
Competencies:
Communication
Critical Thinking
Resilience
Results Oriented
Integrity/Honesty
Minimum Qualifications:
Education
- Bachelors degree in Social Work Human Services or related field preferred; OR 24 years of equivalent social service experience.
License and Credentials
- Reliable transportation
- Valid driver license
- Valid vehicle insurance
- Must be at least 21 years of age
- Must have a clean driving record
Minimum Knowledge and Skills:
- Proficiency in client documentation case management and recordkeeping.
- Strong computer skills including Microsoft Office email and database systems.
- Excellent organizational written and verbal communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong attention to detail and self-motivation.
Disclaimer:
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**
Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at . You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview you will be contacted.
Required Experience:
IC
Key Skills
- Marketing
- Photography
- Facebook Advertising
- Hootsuite
- Social Listening
- SEO
- Web Design
- Adobe Photoshop
- Social Media Management
- Copywriting
- Wordpress
- Writing Skills
About Company
The Archdiocese of San Antonio encompasses 27,841 square miles and 19 counties serving more than 1 million Catholic residents in the South Texas area.
