Lead - Technical Training
Empower. Inspire. Transform.
Are you passionate about helping others grow and succeed Join our team as a Lead - Technical Training and play a vital role in shaping the next generation of high-performing professionals!
What Youll Do
As a Training Specialist youll be the driving force behind our peoples success. You will:
- Enable and inspire: Deliver engaging and effective soft skills and technical training sessions across all areas of client onboarding.
- Design and enhance learning: Develop revise and facilitate impactful training materials that help our teams master key skills and knowledge.
- Lead learning journeys: Oversee multi-week new hire training nesting and blended learning programs.
- Coach and mentor: Guide and support trainees through hands-on coaching feedback and continuous development.
- Measure impact: Track progress provide actionable feedback and implement learning solutions that drive performance improvement.
- Collaborate and connect: Build strong partnerships with leaders clients and peers to ensure seamless alignment and success
Qualifications :
What Youll Bring
Were looking for someone who combines expertise creativity and passion for teaching:
- Bachelors Degree in any field (Education or Communication is a plus!)
- At least 2 years of experience as a Trainer in a BPO or corporate setting
- Proficiency in Microsoft Office (Excel PowerPoint Word Outlook)
- Excellent English communication skills both written and spoken
- Strategic thinker with strong problem-solving and process improvement skills
- Flexibility to work on a shifting or graveyard schedule
Additional Information :
Internal Qualification
- 12 months Tenure
- FY25 PDP Score of at least 4 (Exceeds Expectations
- No Disciplinary Action for the past 6 months
- relevant experience as a trainer is an advantage
Remote Work :
No
Employment Type :
Full-time
Lead - Technical TrainingEmpower. Inspire. Transform.Are you passionate about helping others grow and succeed Join our team as a Lead - Technical Training and play a vital role in shaping the next generation of high-performing professionals!What Youll DoAs a Training Specialist youll be the driving ...
Lead - Technical Training
Empower. Inspire. Transform.
Are you passionate about helping others grow and succeed Join our team as a Lead - Technical Training and play a vital role in shaping the next generation of high-performing professionals!
What Youll Do
As a Training Specialist youll be the driving force behind our peoples success. You will:
- Enable and inspire: Deliver engaging and effective soft skills and technical training sessions across all areas of client onboarding.
- Design and enhance learning: Develop revise and facilitate impactful training materials that help our teams master key skills and knowledge.
- Lead learning journeys: Oversee multi-week new hire training nesting and blended learning programs.
- Coach and mentor: Guide and support trainees through hands-on coaching feedback and continuous development.
- Measure impact: Track progress provide actionable feedback and implement learning solutions that drive performance improvement.
- Collaborate and connect: Build strong partnerships with leaders clients and peers to ensure seamless alignment and success
Qualifications :
What Youll Bring
Were looking for someone who combines expertise creativity and passion for teaching:
- Bachelors Degree in any field (Education or Communication is a plus!)
- At least 2 years of experience as a Trainer in a BPO or corporate setting
- Proficiency in Microsoft Office (Excel PowerPoint Word Outlook)
- Excellent English communication skills both written and spoken
- Strategic thinker with strong problem-solving and process improvement skills
- Flexibility to work on a shifting or graveyard schedule
Additional Information :
Internal Qualification
- 12 months Tenure
- FY25 PDP Score of at least 4 (Exceeds Expectations
- No Disciplinary Action for the past 6 months
- relevant experience as a trainer is an advantage
Remote Work :
No
Employment Type :
Full-time
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