Welcomer

As a Welcomer youll be the face and heart of the guest experience greeting every guest by name sharing the story of our hotel and creating moments of genuine connection. Youll escort guests to their rooms assist with any requests and ensure our VIPs and loyalty members receive exceptional personalised service including preparing welcome amenities and hosting in the Te Kaahu Lounge.

Youll work closely with your team to deliver seamless high-quality service while maintaining immaculate grooming attention to detail and a professional positive attitude. Confidentiality integrity and flexibility are key along with upholding our cultural values and brand standards in everything you do.

Qualifications :

You are:

• A people person with a bright outgoing personalityexperience isnt essential; your passion for people is what matters most.
• Someone who thrives in a diverse environment able to confidently interact with guests from all walks of life even if English isnt their first language.
• Eager to be part of something bigger representing Te Arikinui Pullman Auckland Airport and our values with pride.
• Committed to delivering 5-star service going the extra mile to make every guest feel like they belong.
• While experience in a Reception/Front Office role or experience in Hotels or hospitality is preferred we value personality commitment and a positive attitude above all.
• Flexibility to work a rotating roster AM and PM shifts.

Additional Information :

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Work Your Way - Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage Accommodation Worldwide
• Accors refer-a-friend bonus
• Meals on shift 
• Paid Parking at Auckland Airport
• Paid Birthday Leave
• Paid Wellness Leave
• Refer a Friend Incentive
• Accors Parental Leave Scheme
• Access to our Employee Assistance Program

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.

Remote Work :

No

Employment Type :

Part-time