Senior Payments SME

Position Description:

Position: Sr. Functional Payment Expert
Experience: 20

Location: IND-Bangalore
Shift Timing: Regular Shift

Position Description:

Talented versatile hands-on Functional Payments Expert devising and delivering cutting edge innovative payments solutions. Ideal candidate is a self-motivated individual with strong awareness of the payments industry trend bank processing payment security and payment transaction models. Business acumen positive work ethics and a collaborative mind set are key to the success for this role. The prospective candidate will be working with various cross functional groups (business product analytics user experience design and engineering) and will require articulation negotiation and influencing skills given the level of visibility. Act as a bridge between business product and implementation team. The person is expected to be an able leader a mentor and a peer with Thought leadership in designing future solutions and strategies for attaining them. This role will be a combination of business development and client facing relationship management skills. This role require a deep working knowledge of payments and solution selling.
Mandatory
o General
Experience in Product development experience in functional design decomposition
UML modelling skills ideally in Sparx Enterprise Architect.
Possess domain and functional expertise on understanding business requirements from stakeholders.
Proficiency in Business Analysis Requirement Elicitation Gap/Impact Analysis Message/Data mapping FAT Validation.
Generating Business Requirement Document Functional Specifications Process Flow Diagrams User Stories Backlog etc.
Possess Clear written and communication skills.
Client facing skills with senior executives (client and internally)
Basic knowledge on technical aspects of software products/projects (interfaces connectivity databases Application servers Middleware SOA data warehousing Archive / Purge)
Experience in Software life cycle (SDLC)
o Payments knowledge and experience
Experience in Payments related software development projects or products
Proficiency in SWIFT SWIFT GPI NACHA CHAPS
Working experience with Clearing & Settlement Systems in Europe Canada US
Working experience with at least two Clearing systems in different countries
Working experience with product / project implementation in medium or large scale banks
Beneficial:
o SWIFT service bureau knowledge will be preferable
o Product roadmap activities and DevOps strategies
o Site implementation experience of any popular payment products (Fundtech Clear2Pay)
o Experience talking in external forums/conferences etc. is a plus.
o Experience of working with Agile methodology.

Your future duties and responsibilities:

1. Strategic Solution Design & Innovation
Lead the design of next-generation payment architectures incorporating ISO 20022 standards real-time processing and interoperability across networks (SWIFT SEPA FedNow RTP UPI etc.).
Drive innovation by evaluating and integrating emerging technologies (AI ML APIs blockchain and cloud-native architectures) to enhance speed transparency and resilience of payment systems.
Partner with product leadership to define the strategic roadmap for payment solutions aligning with evolving regulatory frameworks and market trends.
Define modular and reusable functional frameworks for faster onboarding of new payment schemes or clearing systems.

2. Payments Modernization & Standardization
Support migration programs from legacy MT message formats to ISO 20022-based MX messages ensuring compliance with global mandates.
Champion standardization initiatives across payment flows validations and exception handling processes to improve efficiency and scalability.
Collaborate with technical architects to reimagine end-to-end payment workflows integrating with digital channels APIs and ecosystem partners.
Contribute to defining AI-assisted validation and reconciliation frameworks for enhanced operational accuracy.

3. Business Growth & Client Engagement
Act as a trusted advisor to clients and internal stakeholders providing expert guidance on payment modernization compliance and innovation strategies.
Identify new business opportunities by tracking regulatory changes regional schemes and customer needs (e.g. cross-border instant payments request-to-pay CBDC readiness).
Participate in pre-sales and solutioning discussions crafting compelling business cases and functional proposals.
Represent the organization in industry forums and conferences contributing thought leadership articles or white papers.

4. Functional Leadership & Mentoring
Mentor and upskill cross-functional teams on payment domain knowledge functional design and solution-selling skills.
Establish and lead a Functional Center of Excellence (CoE) for payments creating reusable assets test templates and message repositories.
Drive continuous learning programs to ensure teams stay current on new schemes (FedNow P27 NPP TIPS PIX) and evolving ISO 20022 guidelines.
Foster a culture of collaboration innovation and accountability within the payments function.

5. Regulatory Risk & Compliance Alignment
Proactively monitor global regulatory updates (EBA NACHA FedNow MAS RBI etc.) and assess their impact on existing and future products.
Ensure all functional designs and product enhancements align with payment security data privacy and AML/CFT regulations.
Collaborate with risk and compliance teams to embed automated controls and traceability mechanisms in payment flows.

6. Data-Driven Insights & Optimization
Partner with analytics teams to define payment intelligence dashboards tracking performance reconciliation and exception trends.
Leverage data analytics and AI models to detect anomalies reduce fraud and optimize liquidity management.
Promote data-driven decision-making across payment operations product development and client engagements.

7. Agile Delivery & Product Enablement
Contribute to Agile ceremonies (backlog refinement sprint planning reviews) ensuring clear functional deliverables and alignment with business goals.
Define acceptance criteria and validation frameworks for payments features under development.
Collaborate with DevOps teams to enhance continuous delivery pipelines for faster and safer functional releases.

8. Ecosystem Collaboration
Build strong partnerships with fintechs regulatory bodies and industry consortiums to stay ahead of the innovation curve.
Evaluate and recommend third-party payment solutions or APIs for integration opportunities.
Promote ecosystem interoperability by aligning with open banking standards and API-based services.

Required qualifications to be successful in this role:

Required qualifications to be successful in this role

Must have Skills-
Deep expertise in global payments (SWIFT ISO 20022 NACHA CHAPS Clearing & Settlement systems).
Strong functional and business analysis skills requirement elicitation data/message mapping and functional design.
Proficiency in UML modeling (preferably Sparx EA) and creation of BRDs/FSDs/user stories.
Solid understanding of SDLC Agile practices and payment security/compliance frameworks.
Strong client-facing communication and stakeholder management abilities.
Good technical awareness of APIs integrations databases and middleware.
Proven leadership and mentoring capabilities with a strategic innovation-driven mindset.

Good to have Skills-
Experience with SWIFT Service Bureau operations.
Hands-on exposure to payment products like Fundtech or Clear2Pay.
Knowledge of product roadmap planning and DevOps strategies.
Familiarity with ISO 20022 migration tools and automation frameworks.
Experience presenting in industry forums or client workshops.
Understanding of real-time payment schemes (FedNow SEPA Instant RTP PIX).
Awareness of cloud-native API-first and open banking architectures.
Prior experience working in Agile environments with JIRA and Confluence.

Skills:

• Banking
• English
• Product Management
• Product Owner
• Product Strategy

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.