Reception Supervisor

What youll do

• Support the running of our day to day Front Office inspiring our receptionists to create a memorable effortless Hox experience for our guests from when they arrive over the course of their stay and until they get their bill and head off again
• Work with all our teams on keeping our rooms nicely booked and help our Front Office Manager with any overbooking levels
• Answer phones sort out requests give recommendations to the best show to see and the latest pop-up restaurant to try in the area - youre the one-stop-shop for our guests to turn to
• Work closely with our Housekeeping and Engineering teams to making sure everything is running smoothly when it comes to our guests stay.

Qualifications :

What were looking for

• Its all about attitude for us someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who youd want to stop and chat to
• Individuals. Youre looking for a place where you can be you; no clones in suits here
• Passion for hospitality whether thats a drink a meal an event or a bed for the night
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience
• Youre not precious. We leave our egos at the door and help get stuff done
• Youre up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard supports each other and has fun along the way

Additional Information :

Whats in it for you

• Competitive salary
• 28 days holidays (inclusive of bank holidays) pension and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• Its ok not to be Ok we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying but well feed you during your shift
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Training to get you settled into your role learning academies to broaden your skillset and development that helps you think make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time!
• Enhanced family leave for when youre expanding your family
• An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact

Remote Work :

No

Employment Type :

Full-time