Sr Manager, Client Delivery Program Lead

Visa Money Movement is an exciting new payment service that Visa provides to clients including issuers acquirers processors merchants remitters and service providers to facilitate domestic and cross-border fund transfers/disbursements to accounts in the U.S. and around the world.

This role is part of the North America Money Movement Strategy and Operations team. You will lead high-impact cross-functional programs that launch leading payment solutions for our most strategic clients. This is your chance to drive transformation collaborate with visionary leaders and deliver solutions that shape the future of global payments.

We seek a dynamic strategic client delivery lead who excels in ambiguous environments and has a proven record of scaling businesses through effective execution.

Key Responsibilities:

• Program Planning - Develop and communicate integrated program plans defining scope objectives milestones and timelines.
• Technical Planning - Support technical decision-making and architecture planning with solutioning and product leads.
• Client & Executive Engagement - Lead Steering Committee meetings and executive updates to drive decisions and resolve critical issues.
• Workstream Integration - Coordinate multiple workstreams (Solutioning Network Treasury Operations Compliance Client Services) to ensure timely high-quality delivery and team alignment.
• Stakeholder Communication - Serve as the primary liaison between stakeholders and project teams ensuring transparency on progress risks and issues.
• Risk Management - Identify risks develop mitigation strategies and resolve issues promptly.
• Change Management - Manage scope changes ensuring alignment with business objectives and clear stakeholder communication.
• Quality Assurance - Ensure deliverables meet standards and quality expectations.
• Performance Monitoring - Use KPIs to track and report program performance identifying areas for improvement.
• Resource Management - Allocate resources efficiently ensuring necessary tools personnel and budget are available.
• Budget Management - Oversee financial aspects maintain projects within budget and provide financial reports to stakeholders.
• Continuous Improvement - Promote best practices and continuous improvement across programs and the organization.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications :

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
• Proven program management experience ideally in payments fintech or enterprise platforms.
• Track record of delivering complex technical programs across distributed teams.
• Strong understanding of payment platform architectures APIs and microservices.
• Self-motivated and able to work independently while coordinating with cross-divisional teams.
• Excellent communication stakeholder management and leadership skills.
• Critical thinker with the ability to synthesize findings for executive stakeholders.
• Strong analytical problem-solving and strategic thinking skills.
• Highly organized and adaptable to changing priorities and roles.
• Advanced PowerPoint and Excel skills.
• PMP CSM or SAFe certification.
• Demonstrated collaboration skills especially in matrixed organizations.

Additional Information :

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position

Relocation: This role does not provide relocation assistance.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 169100.00 to 245400.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time