Enablement Engineer

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: 21 days ago

Vacancies: 1 Vacancy

Job Summary

About Lumafield:

Lumafield was founded in 2019 to upgrade manufacturing.

We are engineers with deep experience across the product development cycle from initial ideas to shipping hardware across industries and specializations who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it.

Engineers make million-dollar decisions every day and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products as well as AI-driven tools that highlight problems and generate quantitative data Lumafield promises to revolutionize the way complex products are created manufactured and used across industries. We started with industrial CT scanning which for us was the most valuable but underutilized tool in the manufacturing toolbox enabling us to rapidly inspect essential components non-destructively.

We rebuilt the whole system from X-ray capture to computer vision analysis to web-based collaboration to the entire business model making the most advanced manufacturing tech more accessible to every industry. Our company like our platform is designed for upgrades. Were building for greater intelligence autonomy and speed. For deeper vision operational excellence and powerful insights. And then well upgrade it all again.

Lumafield is headquartered in Cambridge MA and has an office in San Francisco CA.

About the role:

This role is focused on enabling customers to achieve world-class results with Lumafields products by delivering expert technical training to new users and follow-on guidance throughout their onboarding process.

Youll work directly with both new and existing customers to ensure theyre equipped to capture scans identify critical features and defects and integrate those insights into their engineering and quality control processes.

This is a customer-facing hands-on role that blends technical expertise with teaching and consultative skills. It involves frequent travel to customer sites for in-person training along with ongoing remote enablement. Youll collaborate closely with Customer Success Managers to drive long-term adoption and impact and partner with Support Engineers to ensure smooth handoffs and continuity across customer inquiries and technical issue resolution.

What youll do:

Lead in-person and virtual technical training sessions that enable customers to confidently operate Lumafields scanning systems and Voyager software for inspection and analysis
Guide customers on best practices for fixturing scan setup and interpreting analysis results
Collaborate cross-functionally with Sales Customer Success Managers and Application Engineers to prepare for and ensure trainings align with customer goals and support long-term adoption and impact
Manage and continuously improve training materials and enablement programs that capture best practices technical guidance and cross-functional learnings from across the organization
Maintain expertise in the latest product features and functionalities to ensure training content is current and relevant
Travel up to 50% to deliver on-site training

About you:

Bachelors degree in engineering
Have 4 years of experience working in solutions engineering manufacturing engineering or continuous improvement quality control or quality labs or other similar technical roles
Passionate about teaching and sharing knowledge of technical concepts
Proven experience creating standard processes and acting on continuous improvement e.g. experience with DMAIC PDCA cycles
Enjoys traveling to be in-person with our customers

Bonus points for:

Experience working with customers or other external parties
Experience with metrology lab and/or manufacturing quality control equipment such as CMM optical inspection or vision systems manual gauges and devices and functional testing equipment

$110000 - $135000 a year

The salary range listed here represents the anticipated low and high ends of the base salary. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location experience and performance. All full-time employees receive an equity grant.

Lumafield offers both competitive cash and equity compensation as well as a health & wellness stipend 401k parental leave flexible PTO commuter benefits company wide events and more!

Lumafield is committed to building a team that represents a variety of backgrounds perspectives and skills because the more inclusive we are the better our work will be. Do you feel like your skills dont meet every single requirement listed We encourage you to apply anyway If youre excited about our technology the opportunity and are eager to learn more wed love to hear from you!

In keeping with our beliefs and goals no employee or applicant will face discrimination or harassment based on: race color ancestry national origin religion age gender marital domestic partner status sexual orientation gender identity disability genetic information or veteran status.

Reach out if you want to be a part of what we are building.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

About Lumafield:Lumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the product development cycle from initial ideas to shipping hardware across industries and specializations who became frustrated by the cost and complexity of modern manufacturing. S...