Quality Improvement Coordinator

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

Work Shift:

Primary Function/General Purpose of Position

The Quality Outcomes Specialist ensures the delivery of high quality excellent care that meets or exceeds regulatory standards and requirements and payor expectations as well as assisting the organization to successfully achieve organizational objectives for quality and patient safety. This role participates in quality reviews reporting and performance improvement.

Essential Job Functions

• Participates in the evaluation monitoring and compliance with internal and external requirements. Supports regulatory accreditation and certification surveys in successful completion.

• Prepares and submits quality reports as required by external agencies and payors. Facilitates and supports the quality patient safety and performance improvement committee infrastructure.

• Provides support for organizational quality patient safety and performance improvement committees and projects as needed.

• Supports Medical Staff Quality and Peer Review.

• Promotes practices that detect mitigate or prevent harm using highly reliable tools to improve patient safety and provide a just culture to include event reporting participating in root cause analyses and collaboration with leadership to identify high risk areas

• Participates in performance/process improvement activities utilizing data analytics to achieve organizational goals and objectives.

• Supports compliance with voluntary mandatory and contractual reporting obligations using data analytics and analysis

• Facilitates provider performance review activities through the peer review ongoing and focused professional practice processes

• Utilizes change management principles to guide performance and process improvement.

This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.

Licensing/Certification

Current RN License in the state in which they are working or covered by compact (required)

Certified Professional in Healthcare Quality (CHPQ) - National Association for Healthcare Quality (NAHQ) or other related Quality certification (preferred)

Education

Bachelors degree in Nursing (BSN) or other healthcare related field (preferred)

Work Experience

2 years of clinical experience (required)

Training

None

Language

None

Patient Population

Not applicable to this position

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

May have periods of constant interruptions.

Prolonged periods of working alone.

Physical Requirements

Physical Demands

Frequency 0% 1-33% 34-66% 67-100%

Lifting/ Carrying (0-50 lbs.) x

Lifting/ Carrying (50-100 lbs.)x

Push/ Pull (0-50 lbs.)x

Push/ Pull (50-100 lbs.)x

Stoop Kneelx

Crawlingx

Climbingx

Balance x

Bending x

Work Position

Frequency 0% 1-33% 34-66% 67-100%

Sitting x

Walkingx

Standing x

Additional Physical Requirements/Hazards

Physical Requirements

Not applicable to this position

Hazards

Not applicable to this position

Skills

Analyzing data and information

Acquire data and information

Use of privileged or confidential information

Project management

Process Improvement

Healthcare Quality

Professional Nursing

Collaboration

Problem Solving

Patient Safety

Risk Management

Conduct Surveys

Attention to detail

Critical thinking

Communication with all levels of the organization

Communication with patient families

Team work

Team building

Conflict resolution

Active listening

Relationship Building

Leadership

Data Interpretation

Lean Six Sigma

Mercy Health is an equal opportunity employer.

As a Mercy Health associate youre part of a Misson that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs every step of the way.

What we offer
Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)
Medical dental vision prescription coverage HAS/FSA options life insurance mental health resources and discounts
Paid time off parental and FMLA leave short- and long-term disability backup care for children and elders
Tuition assistance professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .