Night Auditor
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Job Location:
Irving, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
17 days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary:
We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication customer service and organizational skills and be able to work independently with minimal supervision.
Key Responsibilities:
- Check-in and check-out guests confirm reservations assign rooms and issuing keys.
- Handle guest requests concerns and complaints promptly and professionally.
- Process payments and transactions including room charges cash debit or credit.
- Ensure the common area and lobby are clean and presentable.
- Run daily reports such as arrivals departures and special requests checking for accuracy.
- Maintain front desk supplies and equipment.
- Coordinate with housekeeping and maintenance to track room readiness.
- Answer guest calls and provide information about the property and local attractions.
- Perform administrative duties including filing and updating records.
- Safeguard guest information and handle confidential records with integrity.
- Other duties as assigned.
Requirements:
- 1 year of experience in hospitality and front desk roles.
- Strong written and verbal communication skills.
- Proficiency in Windows operating systems spreadsheets and word processing.
- Ability to solve problems and make decisions quickly.
- High school diploma or equivalent.
- Ability to work independently and handle stressful situations.
Physical Demands:
- Regularly required to walk stand and use hands to complete tasks.
- Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
Job Summary:We are seeking an experienced and motivated Hotel Operations Manager to oversee the day-to-day operations of our hotel. The ideal candidate will hav...
