Technical Service Supervisor
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
27 days ago
Vacancies:
1 Vacancy
Job Summary
This is whereyour work makes a difference.
At Baxter we believe every personregardless of who they are or where they are fromdeserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today tomorrow and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together our community is driven by a culture of courage trust and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations and we hold each other accountable for delivering exceptional results.
Here you will find more than just a jobyou will find purpose and pride.
Key Responsibilities:
- Lead and manage the technical service team in terms of installation trouble-shooting preventive and corrective maintenance of machines at hospital.
- Develop and direct implementation of plans to achieve service goals that support the objective of the business served.
- Develop constructive relationship with each business served and ensure such relationship exist throughout the technical services organization. Troubleshoots problems and develop bridge-building solutions that improve these relationships.
- Manage technical service support to distributors in the region and maintain high level service level to end customers.
- Ensures the effective management of expenses time and inventory to ensure optimal use of resources.
- Ensure provision of effective formal training as well as development of professional skills and behaviors for subordinates.
- Work with internal and external resources to resolve problem of high complexity.
- Exerts considerable influence on technical services objectives and long-range goals.
- Understand customer issues and work with the businesses to resolve problems with product procedures and policies driving change where necessary to resolve these issues.
- Constantly analyzes changing business and customer needs and plans organizational or system changes to address these changes.
- Develop and effectively manage systems with a high degree of responsiveness and flexibility to meet the service and information needs of customers and management.
Requirements:
- Bachelors Degree in Engineering.
- Minimum 7-8 years of experience managing directing and planning of field service in a medical device company.
- Familiar with Malaysian Standard MS2058-2009.
- Team player with positive work attitude.
- Strong analytical and conceptual skills and good communication skills.
- Willing to travel frequently within Malaysia.
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race color religion gender national origin age sexual orientation gender identity or expression protected veteran status disability/handicap status or any other legally protected characteristic.
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams where fraudulent parties pose as Baxter employees recruiters or other agents and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself review our Recruitment Fraud Notice.
Required Experience:
Manager
Key Skills
- Business
- Patient Care
- Compliance
- Facility
- Emergency
- Accounting
- HVAC
- Daily Operations
- Direct Supervision
- Professional Development
- Service Management
- Service Operations
- Service Quality
- Payroll
- Service Technician
About Company
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected ... View more
