Entry Level Client Onboarding & Service Business Enablement Analyst

Unlock your potential as a Business Enablement Analyst where youll drive impactful change and shape the future of workforce productivity. Join a dynamic team that values innovation collaboration and continuous learning. This role offers the opportunity to work on high-visibility projects optimize business tools and develop skills that open doors to diverse career paths. Be part of a community that empowers you to make a difference for clients and colleagues alike.

As a Business Enablement Analyst within the Client Onboarding and Service Team you will partner with stakeholders to surface data-driven insights optimize tool functionality enhance training and documentation and participate in special projects that boost workforce productivity. You help us create a culture of excellence support our transformation initiatives and contribute to our operational success. Together we drive meaningful outcomes for our clients and our firm.

Job Responsibilities

• Attain super-user proficiency on core client-facing and internal platforms uncovering advanced functions and hidden features to streamline workflows.
• Pilot new tool releases collect user feedback and support rollout plans that maximize adoption of key capabilities.
• Monitor usage data and operational metrics to identify bottlenecks recommend automation opportunities and implement best-practice workflows.
• Contribute to role-based training modules quick-reference guides and office hours sessions to accelerate user competence and sustain high adoption rates.
• Engage in special projects to enhance client and employee satisfaction.

Required Qualifications Capabilities and Skills

• Bachelors degree (or pending graduation) in Business Information Systems Computer Science Data Analytics or a related field with academic projects or internships demonstrating hands-on technology or data work.
• Demonstrated ability to quickly learn and master enterprise platforms and features.
• Foundational data analysis skills including advanced Excel and exposure to SQL Python or data visualization tools such as Tableau or Power BI.
• Basic understanding of process mapping and improvement methodologies.
• Strong analytical and problem-solving skills with the ability to turn data into actionable solutions.
• Excellent written and verbal communication skills with the ability to translate technical concepts for diverse audiences.
• Self-motivated team player who thrives on continuous learning collaboration and managing multiple priorities in a fast-paced environment.

Preferred Qualifications Capabilities and Skills

• Familiarity with project management principles with experience assisting in the planning and execution of projects.
• Demonstrates strategic thinking to identify and improve processes with a willingness to learn regulatory guidelines.