IS Infrastructure Analyst

Bartlesville, OK - USA

Monthly Salary: Not Disclosed

Posted on: 29-10-2025

Vacancies: 1 Vacancy

Job Summary

At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.

This Position reports to:

IS Service Manager Cross-Functional Inf

Your role and responsibilities:

In this role you will have the opportunity to bridge the gap between the technical environment and the business. Each day you will use data analytics to assess processes and outline problems opportunities and solutions to support decisions for new or changed Information Systems (IS) solutions or services. You will also showcase your expertise by supporting constantly in the continual service improvement process.

The work model for the role is: Onsite

#LI-Onsite

You will be mainly accountable for:

Experience with managed services and providers preferred

Provides business analysis for managed print UPS and Litigation Hold services supplying technical and business process/data expertise and supports decisions for new or changed IS solutions/services within scope.

Defines solutions functionally leveraging best practices to fulfill customer requirements.

Collects and translates requirements for projects and changes into specifications for internal and external delivery parties.

Supports the IS Service Manager in incident problem planning and resolution

Confirms (on request) whether the delivered solution meets the actual specification within User Acceptance Tests (UAT).

Involves and supports constantly in the continual service improvement process.

Assists in the management maintenance and optimization of internal and cross-functional processes related to IS Services.

Demonstrated ability or experience working with critical IT infrastructure

Knowledge of multifunction printers uninterruptible power supplies (UPS) and data preservation methods is a plus

Knowledge of DellEMC Avamar Veeam Xerox printer OS and ITIL/ITSM is a plus

Qualifications:

You are immersed in business analysis methodologies and enterprise IS architecture with a deep understanding of the managed services market.

Ability to demonstrate your experience in supporting IS services such as managed print UPS and Litigation Hold supplying both technical and process expertise to drive solution decisions.

Possess an enhanced knowledge of DellEMC Avamar Veeam Xerox printer OS and ITIL/ITSM frameworks with proven ability to apply best practices in service delivery and continual improvement.

You are passionate about customer service and captivated by clear effective communicationensuring stakeholder alignment and satisfaction across technical and business domains.

Have a demonstrated track record in identifying and prioritizing functional requirements translating them into actionable specifications for internal and external delivery teams.

You are highly adept in selecting adopting and adapting business analysis tools and techniques to shape IS solutions that align with strategic enterprise goals.

Degree in Information Systems Computer Science or a related field or equivalent experience in enterprise IT environments.

You are at ease communicating in English both orally and in writing and can tailor your message to technical and non-technical audiences.

Whats in it for you

We empower you to take initiative challenge ideas and lead with confidence. Youll grow through meaningful work continuous learning and support thats tailored to your goals. Every idea you share and every action you take contributes to something bigger.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

excludes ABB E-mobility Athens union Puerto Rico

Go to and click on Candidate/Guest to learn more

Health Life & Disability

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D 100% employee paid up to maximums
Short Term Disability up to 26 weeks Company paid
Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.
Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance
Parental Leave up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption
Employee discount program

Retirement

401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays.
Salaried exempt positions are provided vacation under a permissive time away policy.

We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

Required Experience: