Parts Coordinator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About BYD
BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions.
As a leading battery-electric zero-emission vehicle (ZEV) manufacturer BYD has created a broad range of battery-electric hybrid-electric and internal combustion (IC) passenger vehicles. Developing electric vehicles that are intelligent and connected BYD is inaugurating a new age of automotive innovation featuring a sleek design and an innovative user experience.
About the Role
Based in BYDs Melbourne office in Mulgrave this role supports our Aftersales Operations team. We are offering a Parts Coordinator position and your day-to-day duties will include (but are not limited to) the following:
- Guide dealers in using the companys spare parts ordering and management system (DMS).
- Provide effective support for system-related inquiries and escalate complex issues to the supervisor or IT team.
- Monitor and follow up on daily spare parts orders to ensure accurate processing.
- Coordinate with warehouse and logistics teams to track order status and secure on-time delivery.
- Handle daily inquiries from dealers (stock availability pricing delivery lead time etc.).
- Collect dealer feedback document issues and support resolution follow-up.
- Maintain accuracy of customer and order information in the system.
- Assist in preparing monthly and weekly reports related to orders and customer support. Coordination & Communication
- Work closely with Marketing Sales After-Sales and Logistics teams to support daily operations.
- Assist in new product launch activities and dealer communication
Key requirements:
- Diploma or Bachelors degree preferably in Logistics Supply Chain or Automotive-related field.
- 1-3 years of work experience in automotive accessories spare parts or related supply chain roles.
- Strong communication and customer service skills with a proactive attitude.
- Proficient in computer skills specifically Excel (Pivot Tables dashboards etc.); ERP/CRM system experience is an advantage.
- Detail-oriented responsible and able to work effectively in a team environment.
- Possess excellent verbal and written communication skills in both English and Mandarin.
If you believe you are a good fit for the role please dont hesitate to click on APPLY and submit your updated resume.
BYD Australia is under rapid expansion with plenty more opportunities to arise. If you are ready to make the most of everything youve learned so far be challenged work together with industry leaders and be a part of a supportive and vibrant team then BYD is ready for you.
Key Skills
- Business Development
- Sales Experience
- Marketing
- Inventory Control
- Customer Service
- Computer Skills
- Dealership Experience
- GM Vehicles
- Management Experience
- Service Writing
- Sales Management
- Automotive Service
