Operations Assistant

Location: Remote / Global Type: Full-Time Independent Contractor

About the Company

Our client makes modern home-gardening joyful easy and wildly successful from heirloom vegetable seeds and specialty herb kits to bonsai starters grow-lights and patio planters. Backed by EAK Distribution theyre already an 8-figure e-commerce brand selling on Amazon Shopify TikTok Shop and their own DTC site and theyre on a fast track to $30 million in annual revenue within the next few years.

About the Role

Responsibilities

• Manage the recruiting process end-to-end including posting job ads coordinating interviews and maintaining communication with candidates. You will not have to interview candidates.

• Facilitate smooth onboarding for new employees and assist with professional offboarding processes.

• Maintain and update internal documentation such as SOPs wiki pages employee records and team directories.

• Distribute and balance workloads using ClickUp while monitoring for potential burnout risks.

• Track progress on projects and tasks ensuring timely follow-ups and completion.

• Compile organize and report on team KPIs and performance data.

• Schedule coordinate and document recurring team meetings (e.g. Level 10s) and follow up on action items.

• Serve as a communication bridge between departments to ensure timely information flow.

• Manage internal calendars meeting logistics and other administrative coordination.

• Provide day-to-day logistical and administrative support to the Operations Manager.

• Contribute to employee engagement and team development initiatives in collaboration with leadership.
  

Results (Expected Accomplishments)

• A streamlined and professional recruiting and onboarding process.
  
• Well-organized easily accessible operational documentation that boosts team efficiency.
  
• Balanced team workloads with clearly tracked progress on all initiatives.
  
• Timely meeting updates follow-ups and action item tracking.
  
• Strong interdepartmental communication and collaboration.
  
• Reduced administrative burden on the Operations Manager and project leads.
  
• Higher team satisfaction through operational support and engagement initiatives.
  
• Clear alignment between people operations and company objectives.
  

Requirements

• At least 2 years of experience in project management and operations HR administrative operations or people coordination roles.

• Proficiency in ClickUp Google Workspace and communication tools like Slack.

• Strong organizational multitasking and follow-through skills.

• Excellent verbal and written communication abilities.

• High attention to detail and comfort managing multiple priorities simultaneously.

• Ability to handle confidential information with discretion.

• Familiarity with KPIs project management and internal documentation systems.

• Proactive self-motivated and solutions-oriented approach.

• Strong interpersonal skills and a service-focused mindset.

• Experience supporting a fast-paced remote-first and systems-driven team environment.

Whats In It For You
Compensation and Benefits

• Salary range: $1000-1500.

• Full-time semi-flexible position (mandatory working hours from 8 AM to 12 PM EST; remaining hours can be scheduled throughout your day).

• Health benefits after 90 days (full-time employees only).

• Opportunities for professional development.

• Annual performance evaluations with potential for salary increases based on impact and contributions.