Business Analyst

• Please refer to Experience and Skill Set requirements

Description

• Onsite Work Environment: This position is listed as Onsite; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location (Toronto or Oshawa).

Responsibilities

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering documenting and analyzing business needs and requirements.
• Prepares and advises on business analysis policies processes best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

• Leads and conducts business analysis in order to assess clients business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
• Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches.
• Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project aligning with OPS Unified Project Management Methodology Enterprise Architecture and Gating Process and OPS Standard Systems Development Methodologies.
• Develops strategies prepares business cases and cost-benefit analysis and conducts feasibility studies for business I&IT initiatives.
• Develops sound processes for requirements gathering including but not limited to JAD sessions interviews mockups etc.
• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
• Monitors progress resolves problems and reports regularly to I&IT management and stakeholders.
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
• Experience developing strategies preparing business cases and cost-benefit analysis.
• Experience conducting requirements gathering developing documentation including presentations and briefing notes and conducting stakeholder engagement.
• Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
• Awareness of emerging I&IT trends and technologies.
• Excellent analytical problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
• A team player with a track record for meeting deadlines.

Desirable Skills

• Experience in the use of information retrieval packages.
• Knowledge and understanding of Information Management principles concepts policies and practices.
• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
• Experience with a wide range of methods tools and techniques for business analysis such as: business functional modelling business event modelling business process mapping.
• Experience in structured object oriented and agile methodologies for user requirements.
• Experience developing performance measures for business analysis evaluation and subsequent follow-up.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

Experience And Skill Set Requirements

30% - Business Analysis:

• knowledge of business analysis including enterprise level and client program area business analysis and modeling expertise; related business analysis tools technology processes and methodologies; business analysis-related technical and business planning

20% - IT Knowledge and Experience:

• software development life cycle design development and integration; database concepts; user interface design principles
• knowledge of enterprise architectural concepts specifically in the area of business architecture
• knowledge of current trends and emerging technologies specifically as it relates to business driven IT solutions

20% - Communication Skills:

• provide consultation and advice to senior cluster management and staff
• client relationship management skills demonstrated through experience in business analysis
• excellent team leadership presentation facilitation and negotiation skills

15% - Analytical and Problem Solving Skills:

• accurately assess clients business requirements and identify best technology solutions
• experience monitoring project progress resolving problems and reporting issues to ensure clients expectations are satisfied in the most cost effective manner
• evaluate directions trends standards and policies in a complex and evolving environment using multiple sources

15% - Project Management:

• knowledge of service delivery management portfolio and program and project management in complex and dynamic IT environments
• experience working in environments of change management quality assurance risk management disaster recovery planning and business continuity planning
• knowledge of project management methodologies and practices to participate in and/or lead multiple broad scope business IT initiatives