This is a remote position.
Schedule:
- Mondays to Fridays 9:00 AM 5:00 PM (Sydney Time)
Reports to the Head of Member & Events Growth
About the Role:
Were looking for a highly organised and proactive Sales Coordinator to provide essential administrative and operational support to the Member & Events Growth team.
This role serves as the backbone of the sales function ensuring processes run smoothly and efficiently behind the scenes. Youll be responsible for managing leads maintaining CRM accuracy preparing proposals and supporting membership administration to help drive overall growth and revenue performance.
The ideal candidate is detail-oriented process-driven and tech-savvy with excellent communication skills and the ability to engage confidently across multiple channelsincluding Slack email and phone. As many of our members work in creative industries being personable and professional on the phone is key to building trust and connection.
Key Responsibilities:
- Lead & Sales Coordination
- Manage and prioritise incoming leads promptly and efficiently.
- Maintain accurate and up-to-date data in CRM systems (e.g. HubSpot).
- Coordinate and schedule prospective member tours and appointments.
- Prepare and issue membership proposals quotes and agreements.
- Support sales performance tracking forecasting and reporting.
- Assist with pipeline management and ongoing lead nurturing efforts.
- Membership Administration
- Process membership contract extensions upgrades and transfers.
- Support the onboarding and offboarding of members in collaboration with on-site teams.
- Maintain accurate member information and workspace listings in systems such as OfficeRnD.
- Assist with end-of-month reporting rate adjustments and membership documentation.
- Ensure data integrity compliance and consistency across systems.
- Communication & Coordination
- Handle general inquiries via Slack email and phone with professionalism and efficiency.
- Communicate confidently over the phone with members and prospects providing a positive experience.
- Maintain clear and consistent communication between internal teams (Growth Concierge Finance Marketing).
- Support internal reporting updates and documentation to ensure visibility and accountability.
- Operational & Revenue Support
- Contribute to revenue growth by ensuring accurate contract administration and identifying upsell opportunities.
- Support process improvements and suggest ways to enhance sales efficiency.
- Assist with the implementation and optimisation of workflow tools such as Asana.
- Help identify and deploy new systems or methods to improve reporting and sales tracking.
Requirements
Strong communication skillsclear professional and confident particularly on the phone.
Excellent organisational and administrative skills with great attention to detail.
Highly process-driven with a disciplined approach to task management.
Tech-savvy and willing to learn tools like HubSpot Asana and OfficeRnD (experience preferred but not essential).
Reliable accountable and motivated by clear KPIs and team goals.
Adaptable and comfortable working in a fast-paced dynamic environment.
A proactive team player who enjoys long-term stability and continuous improvement.
Experience & Requirements
24 years of experience in a sales support coordination or administrative role.
Demonstrated ability to manage multiple priorities and meet deadlines.
Strong written and verbal communication skills.
Experience in CRM management and reporting tools preferred.
Previous exposure to membership-based service-oriented or creative industries is advantageous.
Benefits
Independent Contractor Perks:
Please note that since this is a permanent work-from-home position and an Independent Contractor arrangement the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates and the rate depends on your performance in the application process.
ZR28979JOB
Required Skills:
Strong communication skillsclear professional and confident particularly on the phone. Excellent organisational and administrative skills with great attention to detail. Highly process-driven with a disciplined approach to task management. Tech-savvy and willing to learn tools like HubSpot Asana and OfficeRnD (experience preferred but not essential). Reliable accountable and motivated by clear KPIs and team goals. Adaptable and comfortable working in a fast-paced dynamic environment. A proactive team player who enjoys long-term stability and continuous improvement.
This is a remote position. Schedule: Mondays to Fridays 9:00 AM 5:00 PM (Sydney Time) Reports to the Head of Member & Events Growth About the Role: Were looking for a highly organised and proactive Sales Coordinator to provide essential administrative and operational support t...
This is a remote position.
Schedule:
- Mondays to Fridays 9:00 AM 5:00 PM (Sydney Time)
Reports to the Head of Member & Events Growth
About the Role:
Were looking for a highly organised and proactive Sales Coordinator to provide essential administrative and operational support to the Member & Events Growth team.
This role serves as the backbone of the sales function ensuring processes run smoothly and efficiently behind the scenes. Youll be responsible for managing leads maintaining CRM accuracy preparing proposals and supporting membership administration to help drive overall growth and revenue performance.
The ideal candidate is detail-oriented process-driven and tech-savvy with excellent communication skills and the ability to engage confidently across multiple channelsincluding Slack email and phone. As many of our members work in creative industries being personable and professional on the phone is key to building trust and connection.
Key Responsibilities:
- Lead & Sales Coordination
- Manage and prioritise incoming leads promptly and efficiently.
- Maintain accurate and up-to-date data in CRM systems (e.g. HubSpot).
- Coordinate and schedule prospective member tours and appointments.
- Prepare and issue membership proposals quotes and agreements.
- Support sales performance tracking forecasting and reporting.
- Assist with pipeline management and ongoing lead nurturing efforts.
- Membership Administration
- Process membership contract extensions upgrades and transfers.
- Support the onboarding and offboarding of members in collaboration with on-site teams.
- Maintain accurate member information and workspace listings in systems such as OfficeRnD.
- Assist with end-of-month reporting rate adjustments and membership documentation.
- Ensure data integrity compliance and consistency across systems.
- Communication & Coordination
- Handle general inquiries via Slack email and phone with professionalism and efficiency.
- Communicate confidently over the phone with members and prospects providing a positive experience.
- Maintain clear and consistent communication between internal teams (Growth Concierge Finance Marketing).
- Support internal reporting updates and documentation to ensure visibility and accountability.
- Operational & Revenue Support
- Contribute to revenue growth by ensuring accurate contract administration and identifying upsell opportunities.
- Support process improvements and suggest ways to enhance sales efficiency.
- Assist with the implementation and optimisation of workflow tools such as Asana.
- Help identify and deploy new systems or methods to improve reporting and sales tracking.
Requirements
Strong communication skillsclear professional and confident particularly on the phone.
Excellent organisational and administrative skills with great attention to detail.
Highly process-driven with a disciplined approach to task management.
Tech-savvy and willing to learn tools like HubSpot Asana and OfficeRnD (experience preferred but not essential).
Reliable accountable and motivated by clear KPIs and team goals.
Adaptable and comfortable working in a fast-paced dynamic environment.
A proactive team player who enjoys long-term stability and continuous improvement.
Experience & Requirements
24 years of experience in a sales support coordination or administrative role.
Demonstrated ability to manage multiple priorities and meet deadlines.
Strong written and verbal communication skills.
Experience in CRM management and reporting tools preferred.
Previous exposure to membership-based service-oriented or creative industries is advantageous.
Benefits
Independent Contractor Perks:
Please note that since this is a permanent work-from-home position and an Independent Contractor arrangement the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates and the rate depends on your performance in the application process.
ZR28979JOB
Required Skills:
Strong communication skillsclear professional and confident particularly on the phone. Excellent organisational and administrative skills with great attention to detail. Highly process-driven with a disciplined approach to task management. Tech-savvy and willing to learn tools like HubSpot Asana and OfficeRnD (experience preferred but not essential). Reliable accountable and motivated by clear KPIs and team goals. Adaptable and comfortable working in a fast-paced dynamic environment. A proactive team player who enjoys long-term stability and continuous improvement.
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