Key Account Manager
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location: Bengaluru
Department: Sales & Account Management
Reports To: Head of Sales
Job Summary: The Key Account Manager will be responsible for managing relationships with
assigned key accounts renewals driving upsell cross-sell opportunities and expanding the business
within assigned accounts/portfolio. The ideal candidate will play a crucial role in customer retention
and revenue growth by understanding client needs and aligning them with the companys offerings.
Key Responsibilities:
Account Management: Maintain and nurture relationships with key accounts to ensure
customer satisfaction and retention.
Upsell and Cross-sell: Identify opportunities to upsell and cross-sell products and services to
existing clients maximizing account value.
Account Expansion: Develop and execute strategies to expand business within existing
accounts ensuring consistent revenue growth.
Client Engagement: Conduct regular check-ins business reviews and strategic discussions
with clients to understand their evolving needs and introduce relevant solutions.
Collaboration: Work closely with the sales product and customer success teams to deliver
tailored solutions that meet client requirements.
Reporting and Analysis: Track account metrics forecast account growth and prepare
reports for senior management on account performance.
Contract Negotiation: Lead contract renewals and negotiations to ensure favorable terms
and secure long-term agreements.
Market Research: Stay updated on industry trends and competitor activities to better
position the companys offerings.
Qualifications:
Bachelors degree in Business Administration Marketing or a related field.
3-5 years of experience in account management sales or a related role.
Proven track record of managing and growing key accounts in a B2B environment.
Strong communication negotiation and relationship-building skills.
Ability to analyze data and derive actionable insights for account growth.
Experience with CRM software and sales analytics tools.
Preferred:
Experience in SAAS industry or related fields.
Prior experience in upsell and cross-sell strategies in a SaaS or tech environment.
Prior experience in Customer relationship management
Strong strategic thinking and problem-solving skills.
What We Offer:
Competitive salary and performance-based bonuses.
. Opportunities for professional growth and career advancement.
Flexible work environment.
A collaborative innovative culture that values diversity and inclusion.
Required Skills:
SAAS Sales B2B Sales Lead generation
Company Industry
IT Services and IT Consulting
Key Skills
- IT Hardware
- Ado
- Agriculture
- Market Research
- Art And Craft
