PSAP Emergency Communications Dispatcher II Westminster
Share
Job Location:
Westminster, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
28-10-2025
Vacancies:
1 Vacancy
Job Summary
Overview
An Emergency Communications Dispatcher (ECD) receives voice and text requests for police fire and medical services. The incumbent in this position determines the nature urgency and jurisdiction of a report and either dispatches first responders or transfers the call to the appropriate jurisdiction. The ECD documents information in Computer-Aided Dispatch (CAD) software and provides updates via phone or radio as needed. The ECD provides guidance and assistance to the public in life-safety situations; and coordinates appropriate responses to high-risk high-stress operations with the objective of keeping all participants safe.
Who May Apply
This positionPSAP Emergency Communications Dispatcher II (Job Opening #53672) is open to all State employees and external applicants.
If you would like more information about this position please contact Michelle Hunt at.
Resumes will not be accepted via e-mail. You must apply online to be considered.
PUBLIC SAFETY BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position to include Motor Vehicle/Criminal Records Personal History Credit and any additional background check(s).
Environmental Factors
Due to the nature of this work candidates with 100% loss of sight hearing ability or with major speech impediments will not be considered. Eligibility determination of candidates with a less severe disability will be made on an individual basis. Incumbents must be able to function under stress and be able to work rotating shifts when required. This is a front line position for the Department of Public Safety. It is a demanding position and based on the needs of the department mandatory overtime may be necessary.
Minimum Qualifications
High School diploma or equivalent AND two (2) years or more of experience as a permanent PSAP dispatcher for the State of Vermont with demonstrated expertise and full competency in all dispatcher duties.
Special Requirements
Applicants must pass a Department of Public Safety administered computer based CritiCall test which assesses computer and other job related skills.
Total Compensation
As a State employee you are offered a great career opportunity but its more than a paycheck. The States total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation including:
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics Explore the Benefits of State Employment on our website.
Equal Opportunity Employer
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
The Vermont Department of Labor (VDOL) provides labor-related services for the unemployed, employed, and employers. For the unemployed VDOL administers the state's unemployment insurance program and offers resource centers furnished with computers and other job-hunting resources. VDOL ... View more
