Specialist Rider Engagement
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Job Location:
Monthly Salary:
Posted on:
23 days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary:
We are seeking a highly motivated and skilled individual to join our team as a Specialist Rider this role you will be responsible for developing and executing communication and engagement strategies for our riders. You will work closely with several stakeholders to ensure our riders are informed engaged and connected to our organization.
Whats on your plate
Develop and execute communication and engagement strategies for our riders.
Develop and design visual content for various digital media platforms including in-app messages and websites.
Work with the rider experience team to develop content strategies and ensure content alignment with the engagement strategy.
Organize and coordinate engagement activities such as appreciation events contests and recognition programs.
Gather rider feedback regularly through surveys focus groups or interviews to improve their experience.
Develop dashboards and reports to monitor rider satisfaction value proposition retention and engagement metrics.
Analyze data and metrics to measure the effectiveness of communication and engagement programs and make recommendations for improvement.
Collaborate with internal stakeholders to ensure consistency and alignment of messaging across all communication channels.
Qualifications :
What did we order
Bachelors degree in Business Administration Marketing Communications or any related field.
3 years of experience in operations communications or community engagement (preferably in delivery logistics or ride-hailing industries).
Proficiency in Adobe Creative Suite (Photoshop & Illustrator) and Canva is a plus.
Analytical mindset with attention to detail and problem-solving capabilities.
Ability to work collaboratively with cross-functional teams.
Strong project management skills and the ability to manage multiple projects simultaneously.
Excellent Arabic & English written and verbal communication skills.
Remote Work :
No
Employment Type :
Contract
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
