Client Services Coordinator

Markham - Canada

Monthly Salary: Not Disclosed

Posted on: 28-10-2025

Vacancies: 1 Vacancy

Department:

Administration

Job Summary

Works collaboratively with community PSW and Nurses and assists with the scheduling and coordination of PSW and Nurse services
Liaises with clients staff and community partners
Acts as a problem solver for clients and responds to inquiries from HCCSS and employees
Reports client and staff concerns to Home Support Supervisor
Liaises with the HCCSS representatives regarding client care
Collects and entrees all pertinent client data into the computer system
Provides lists schedules and performs other administrative duties to support the personal support worker and Nurse program

Qualifications :

Minimum of 2 years working in an office setting
Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
High school diploma or equivalent
Excellent English written and verbal communication skills (Additional language skills considered an asset)
Proficient in Word Outlook and ability to learn proprietary software
Medical terminology knowledge an asset but not required

Additional Information :

Spectrum Health Care is thrilled to be named one of Canadas Best Managed Companies. This award recognizes top companies across Canada for overall performance sustained growth strategy capabilities and innovation culture and commitment and leadership. Click here to learn more about this esteemed honour.

We thank all applicants however only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005 upon request support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process please contact Human Resources at () for assistance.

Spectrum Health Care is committed to fostering cultivating and building a culture of diversity equity and inclusion within our organization. We strive to attract engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.

Remote Work :

Employment Type :

Full-time

Works collaboratively with community PSW and Nurses and assists with the scheduling and coordination of PSW and Nurse servicesLiaises with clients staff and community partnersActs as a problem solver for clients and responds to inquiries from HCCSS and employeesReports client and staff concerns to H...

Works collaboratively with community PSW and Nurses and assists with the scheduling and coordination of PSW and Nurse services
Liaises with clients staff and community partners
Acts as a problem solver for clients and responds to inquiries from HCCSS and employees
Reports client and staff concerns to Home Support Supervisor
Liaises with the HCCSS representatives regarding client care
Collects and entrees all pertinent client data into the computer system
Provides lists schedules and performs other administrative duties to support the personal support worker and Nurse program

Qualifications :

Minimum of 2 years working in an office setting
Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
High school diploma or equivalent
Excellent English written and verbal communication skills (Additional language skills considered an asset)
Proficient in Word Outlook and ability to learn proprietary software
Medical terminology knowledge an asset but not required

Additional Information :

We thank all applicants however only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005 upon request support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process please contact Human Resources at () for assistance.

Remote Work :

Employment Type :

Full-time

Key Skills

Customer Service
Client Expectations
Client Requirements
Client Support
Action Plans
Issue Resolution
Account Management
Client Relationships
Service Delivery
Client Service
Client Satisfaction
Client Management
Procedures
Service Level Agreements
New Clients

Apply Now

About Company

Spectrum Health Care

Spectrum Health Care is hiring Social Workers to support clients in Toronto. This role will provide an opportunity that includes both in-home with patients and with Spectrum leadership, further enhancing our ability to provide rehabilitative services in the community. The incumbent wi ... View more

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