Food and Beverage Attendant | In Room Dining and Mini Bar
Share
Job Location:
Monthly Salary:
Posted on:
17 days ago
Vacancies:
1 Vacancy
Job Summary
- Join our team as the overnight hero who ensures our guests enjoy seamless luxurious in-room dining experiences! As our Overnight In-Room Dining Attendant youll deliver exceptional service create memorable moments and be an essential part of our 24-hour hospitality excellence.
- Deliver exceptional in-room dining service to guests during overnight hours ensuring every order is presented with precision warmth and efficiency.
- Take guest orders via phone with a professional and friendly manner providing recommendations and accommodating special requests or dietary needs.
- Prepare trays and trolleys to luxury standards ensuring attention to detail cleanliness and presentation.
- Deliver food and beverages promptly and discreetly to guest rooms maintaining a calm and polished demeanor at all times.
- Set up and clear trolleys from guest rooms and hallways in line with hotel standards.
- Assist with late-night amenities minibar replenishment and special room requests as required.
- Maintain cleanliness and organisation of the in-room dining area including pantry service corridors and equipment.
- Ensure all orders are accurately posted and processed through the POS system.
- Support in monitoring stock levels and assist with overnight inventory or restocking as needed.
- Uphold all health safety and hygiene standards in compliance with hotel policies and local regulations.
- Communicate effectively with the kitchen front office and housekeeping teams to ensure seamless overnight operations.
- Deliver thoughtful anticipatory service to create memorable guest experiences even in the quietest hours of the night.
Qualifications :
- Previous experience in In-Room Dining and/ or Food and Beverage service ideally in a luxury hotel environment.
- Strong customer service skills with a friendly professional and approachable demeanor.
- Excellent communication skills both verbal and written.
- Ability to work independently and efficiently during overnight hours.
- High attention to detail and commitment to cleanliness and presentation.
- Ability to handle multiple tasks calmly and prioritise effectively under pressure.
- Physically able to carry trays and equipment and navigate stairs or service corridors if required.
- Team player with flexibility to assist in other areas as needed during overnight shifts.
- Positive attitude reliability and a strong sense of responsibility.
- Flexibility to work weekends and public holidays.
Additional Information :
If you share our passion for hospitality service excellence innovation and drive we would love to hear from you!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Please note that full Australian Working Rights are required for this role and that the hotel is unable to assist candidates in obtaining Australian working rights.
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Bartending
- Guest Relations Experience
- Management Experience
- POS
- Supervising Experience
- Micros POS
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
