Guest Experience Expert Guest Relations (Kids Club)

YOUR LEGACY STARTS WITH US

At The Ritz-Carlton Doha we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years our 5-star resort features 374 elegantly designed rooms & suites award-winning restaurants world-class Spa facilities with a state-of-the-art Fitness Center and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether youre savoring an afternoon tea in our lobby lounge watching the city skyline sparkle by night in one of our restaurants or celebrating an important event The Ritz-Carlton Doha presents a truly remarkable setting for lifes most meaningful moments.

FIND PURPOSE IN YOUR PASSION

At The Ritz-Carlton we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion genuine care dedication and pride we can achieve common goals and grow together while crafting moments that will be remembered forever.

Which is why at The Ritz-Carlton Doha we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy we offer you in return:

A rewarding career within one of the most recognized and prestigious luxury brands in the world.

Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.

Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.

Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.

A competitive package inclusive of accommodation flight tickets transportation meals and more:

- Exclusive training and leadership development programs

- Recognition and rewards for exceptional service

- Preferential Members Rates at Marriott Hotels Globally

- Dining & Wellness discounts for your family and you

- Medical Insurance Coverage

- An HR team dedicated to your success and wellbeing

OUR EXPECTATIONS FROM THE ROLE:

Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs addressing guest requests completing reports or sharing the highlights of the local area the Guest Experience Expert makes transactions feel like part of the experience.

As a Guest Experience Expert Guest Relations (Kids Club) you will be the welcoming face and guiding hand for our youngest guests and their families. You will curate memorable experiences ensuring that every child feels celebrated engaged and inspired. Your role is pivotal in delivering the legendary Ritz-Carlton service tailored to the unique needs of families and children while upholding the highest standards of luxury hospitality.

No matter what position you are in there are a few things that are critical to success creating a safe work place following company policies and procedures maintaining confidentiality protecting company assets upholding quality standards and ensuring your uniform personal appearance and communications are professional. Guest Experience Experts will be on their feet and moving around (stand sit or walk for an extended time) and taking a hands-on approach to work (move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

In joining Marriott Hotels you join a portfolio of brands with Marriott International.Be where you can do your best workbegin your purposebelong to an amazing global team andbecome the best version of you.