IT Technology Services Senior Consultant SAP Enterprise Cloud Services

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

The role:

We are looking for an accomplished Senior SAP Technical Consultant who is well versed in delivering consistent high-quality results to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). You will contribute to SAPs global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team.

Technical Service Managers (f/m/d) play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. You will act as a trusted technical advisor to our customers and partners. This includes analyzing customers business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers resolve technical complexities and accompany them throughout their entire cloud transformation journey.

What yu will do:

As a Technical Service Manager you will be responsible for the technical and architectural discussions with the customer solution roadmap development. You must:

• Analyze and implement SAP support methodology.
• Offer comprehensive knowledge on SAP S/4HANA architecture conversion migration path methodology and tools.
• Understand the SAP high availability and disaster recovery architecture network and virtual technologies (load-balancer virtual machine).
• Be able to Own Lead and Coordinate operational tasks escalations process improvements.
• Support the operation of technical system landscapes.
• Deliver high quality and ensure stable operations.
• Identify top issues define action plan and drive the resolution process.

What you bring:

• Minimum 7 years of SAP Technical Administration with SAP Basis skills and should have knowledge & experience on Administration and Operations of SAP solutions.
• Ability to work effectively as a virtual member of a dynamic dispersed team (remote)
• Strong background in SAP Solutions SAP technology and products and cloud technology
• Good knowledge on S/4HANA architectures and S/4HANA related migration paths and tools
• Solid understanding as well as experience in SAP HANA.
• Experience in Technical Architecture/Implementation/Change Management
• Deep experience in technical planning implementation and configuration
• Expert across multiple SAP and non-SAP technologies.
• Knowledge of SAP RISE or ECS experience would be an advantage.

Meet your team:

SAP Enterprise Cloud Services is part of the SAP Product Engineering board area in SAP. Enterprise Cloud Services is a business unit focusing on delivery of managed private cloud services. To provide our customers with the right level of service we have Technical and customer facing roles within the unit along with technical delivery

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Requisition ID: 439189 Work Area: Information Technology Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid