Front Desk- Homewood Suites by Hilton Houston TX

Houston, MS - USA

Hourly Salary: USD 14 - 15

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

SCHEDULE FOR THIS POSITION:

7am-3pm and 3pm-11pm

Must be available to work both shifts different days

Tasks and duties

MUST have Opera experience.
Greeting guests on arrival.
Undertaking front desk service duties.
Administering check-in and check-outs.
Assigning rooms and issuing keys.
Delivering mail and messages.
Processing guest payments and managing bills.
Coordinating with porters concierge kitchen staff and housekeeping.
Acting as a central source of information for guests during their stay.
Processing food and beverage requests.
Resolving problems and dealing with conflict or tension with disappointed guests.
Coordinating third-party services such as tour guides taxis airport transfers and rental cars.

Experience:

Hotel experience: 1 year (Required)
Front desk: 1 year (Required)
Opera experience:1 year (Required)

SCHEDULE FOR THIS POSITION:7am-3pm and 3pm-11pmMust be available to work both shifts different daysTasks and dutiesMUST have Opera experience.Greeting guests on arrival.Undertaking front desk service duties.Administering check-in and check-outs.Assigning rooms and issuing keys.Delivering mail and me...