Client Service Representative Part Time Weekends & Holidays

Westford Veterinary Emergency Referral Center

Job Location:

Westford, MA - USA

Monthly Salary: Not Disclosed

Posted on: 26 days ago

Vacancies: 1 Vacancy

Job Summary

Description

Westford Veterinary Emergency Referral Centeris looking to add a compassionate and skilled Client Service Representative to our team.

Founded in 2012 the Westford Veterinary Emergency & Referral Center is an animal care facility like no other. Our campus spans 3 buildings totaling 17000 square feet. We offer 24/7 emergency & critical care urgent care anesthesiology & pain management internal medicine orthopedic & soft tissue surgery neurology & neurosurgery and physical rehabilitation. We are proud to offer a complete in-house laboratory 3 DR radiology rooms 3 ultrasound suites 6 roomy surgical suites CT scanner digital endoscope system minimally invasive surgery tower and a 1.5T MRI.

Client Service Representative

Westford Veterinary Emergency Referral Center in Westford MA

WHAT YOULL DO

Answers telephone calls quickly efficiently and in a professional and friendly manner using a multi-line system
Warmly greets clients
Prepares patient files
Receives and relays client correspondence and updates client financial records
Answers clients inquiries about basic animal care questions and routine procedures
Admits patients and handles medical records entries accurately
Prepares client invoices for services performed
Handles payment transactions
Receives and relays telephone fax and email messages accurately and promptly

BENEFITS

Were passionate about helping you reach your greatest potential both at work and at home. As a result our total compensation package is outstanding and rewarding:

Great pay with competitive medical dental and vision insurance coverage
401K with a company match of up to 4%- after 6 months of service
Generous paid time off count (FSA) and Commuter Benefits
Mental Health Resources
Company-paid bonding leave

Plus special benefits to utilize for your own pet:

Pet Care: Discounts on veterinary services and products
Pet Diagnostics: Discounts on reference lab testing
Pet Food: Discounts on Purina pet foods
Pet Insurance: Discounts available with our preferred vendor

REQUIREMENTS

High school diploma or equivalent
Prior experience in a front desk or reception role required preferably in a healthcare or medical setting
Previous experience working as a Veterinary Receptionist/CSR is preferred but not required
Significant experience with basic office functions in a busy office environment
Must be a team player and have compassion for pets and their people

Rarebreed Veterinary Partnersis a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture tools and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support thats hard to find anywhere else. Everything we do is with purpose down to the way we invest in our people and create long-overdue change in the industry. Were hyper-focused on supporting our professionals so they can focus on bringing the gold standard of medicine to our patients and their families. When it all comes together with the joy of working with pets our career opportunities are as exhilarating as climbing a toy mountain of a gazillion new squeaky balls.

Employment will require the successful completion of references and background check.

FOR MASSACHUSETTS APPLICANTS: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY. RAREBREED VETERINARY PARTNERS AND ANY OF ITS AFFILIATED COMPANIES DOES NOT USE LIE DETECTOR TESTS AS PART OF THE APPLICATION PROCESS.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race color religion age mental or physical disability medical condition gender gender identity or expression sexual orientation genetic information ancestry marital status national origin protected veteran status or any other characteristics or classifications protected by applicable federal state and local laws.

Learn more about our career opportunities at: uncommon support partners with joy.

Required Experience:

Unclear Seniority

DescriptionWestford Veterinary Emergency Referral Centeris looking to add a compassionate and skilled Client Service Representative to our team. Founded in 2012 the Westford Veterinary Emergency & Referral Center is an animal care facility like no other. Our campus spans 3 buildings totaling 17000 s...