Patient Accounts Specialist
Share
Job Location:
Terrell, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Patient Accounts Specialist is responsible for negotiating payment and/or payment plans on past due accounts while collecting the maximum amount of overdue funds from patients. The Patient Account Specialist is also responsible for handling patient/vendor inquiries related to insurance billing and outstanding balances.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responsible for answering high-volume incoming calls for claims-related and statement inquiries from patients insurance companies and law offices
- Responsible for making outbound calls on delinquent accounts in an effort to resolve the account via patient payment
- Process credit card and ACH transactions
- Follow all state and federal collections and HIPAA laws
- Other duties as assigned
KNOWLEDGE AND EXPERIENCE REQUIRED:
- High School Diploma or equivalent (GED)
- A minimum of 6 months ofrelated work experience in a call center/medical collections environment
- Excellent oral and written communication skills to effectively communicate with customers and all levels of management
- Ability to prioritize problem-solve and interpersonal skills with the ability to work cohesively within a team environment
- General computer skills with working knowledge of word processing spreadsheet and email applications
Emergicon requires satisfactory pre-employment drug screen and background check.
Required Experience:
IC
Key Skills
- Business Continuity Planning
- Food Technology
- ABAP
- Import
- Electrical & Automation
- Adobe
About Company
PRIMARY FUNCTIONSThe Helpdesk Analyst II is responsible for providing frontline technical support to end-users, ensuring smooth daily IT operations across...
