Senior IT Director

ServiceNet

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profile Job Location:

Northampton, PA - USA

profile Yearly Salary: $ 100000 - 120000
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance

Senior IT Director

Department: Information Technology
Full-time Exempt
Primary Location: Northampton MA (with travel to sites across Western MA)
Schedule: Monday - Friday
Salary: $100000 - $120000 (Based on experience)

Lead with Insight. Strengthen What Connects Us.
Are you a hands-on technology leader who loves mentoring a team solving problems and keeping systems running smoothly - even when the technology isnt cooperating

Were looking for a Senior Director of Information Technology whos driven smart and humble - someone who leads with confidence teaches with patience and keeps a sense of humor when things get hectic.

In this role youll work closely with the CIO to guide and strengthen ServiceNets technology operations.
Youll oversee:
  • Networks Wi-Fi and infrastructure systems
  • Mobile device management and telecom operations
  • Security systems including access control and cameras
  • Conference room technology and video conferencing setups
Together these systems support over 120 sites connected through a wide-area network (WAN/LAN) - ensuring that staff programs and data stay connected across the organization.

Youll also lead by example fostering a team that:
  • Values learning growth and collaboration
  • Takes pride in doing great work without taking themselves too seriously
  • Thrives in a fast-paced environment where people help each other and keep things running smoothly every day
Because we operate in a healthcare and human services setting this role also requires a strong understanding of data security compliance and HIPAA regulations - ensuring all systems meet the highest standards for privacy and protection.

Minimum Requirements
  • Deep hands-on IT experiencefrom infrastructure to mobile devices and security systems
  • Proven experience managing multi-site WAN/LAN environments across 100 locations
  • Strong leadership and mentoring skills with a people-first approach
  • Excellent communication and collaborationthe kind that builds trust across departments
  • Familiarity with healthcare IT compliance and HIPAA standards
  • A grounded leadership style: driven smart and humble
Perks & Benefits:
  • Comprehensive health and dental insurance
  • Generous paid time off
  • 403(b) retirement plan with employer match
  • Mileage reimbursement
  • Paid life insurance & long-term disability coverage
  • Tuition assistance and advancement opportunities
  • A collaborative mission-driven culture that values both excellence and humanity
If you can balance big-picture strategy with day-to-day execution - and still laugh when technology tests your patience - wed love to meet you!
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status.

#MakeADifference
Compensation: $100000.00 - $120000.00 per year



ServiceNet is a non-profit agency supporting people with mental health challenges developmental disabilities brain injuries homelessness and more. We offer great benefits room to grow and plenty of rewarding opportunities. Wed love for you to join us!

At ServiceNet you will make a real difference. Whether youre working in residential direct care clinical care peer support or other valuable roles youll be part of a compassionate team dedicated to supporting our community.

And with over 3000 employees and over 100 programs across western Massachusetts were confident theres a role thats the right fit for you.



Required Experience:

Director

Benefits:401(k)401(k) matchingDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentTuition assistanceVision insuranceSenior IT DirectorDepartment: Information TechnologyFull-time Exempt Primary Location: Northampton MA (with travel to sites across Western MA...
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Essential Human Services For People Living With Mental Health Challenges, Developmental Disability, Brain Injury, Substance Abuse, And More.

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