Desktop Support Technician

Redmond, WA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Competitive Starting Pay & Amazing Bonus Program
Regular Performance Reviews
Advancement Opportunities
Paid Vacation & Holidays
Excellent Benefits
Great 401(k) Program
Safe & Friendly Work Environment

GENERAL SUMMARY

As a Desktop Support Technician at PCC Structurals Inc. you will be responsible for providing a high level of customer service and technical support of our computer infrastructure at one or more of our Structurals sites. Troubleshooting and providing support for computers laptops printers and software are some of the daily responsibilities of a Desktop Support Technician. Good communication skills positive attitude and being a team player are essential for a successful candidate placed in this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Troubleshooting desktop and laptop hardware
Installing and troubleshooting applications from our large software portfolio
Technical phone support documenting problem resolution in our help desk ticketing system
Working with customers peers and management on technical solutions
Participating in an on-call rotation and other duties as assigned

EDUCATION AND EXPERIENCE

Requires a minimum of an Associate degree in a related discipline or experience in lieu of an Associate degree.

ADDITIONAL DESIRED SKILLS

CompTIA A Network Microsoft or other industry related certifications.
Excellent customer service skills.
Exhibits strong communication skills both verbal and written at all levels.
Utilize technology (e.g. phone systems computer hardware and software applications) to fulfill work requirements.
Basic understand of IT Security requirements

SPECIAL REQUIREMENT

The candidate must be able to sit for prolonged periods of time in front of a computer. Must be able to perform physical activities such as but not limited to lifting heavy equipment (up to 35 lbs.) bending standing climbing or walking.

Required Experience:

Competitive Starting Pay & Amazing Bonus ProgramRegular Performance ReviewsAdvancement OpportunitiesPaid Vacation & HolidaysExcellent BenefitsGreat 401(k) ProgramSafe & Friendly Work EnvironmentGENERAL SUMMARYAs a Desktop Support Technician at PCC Structurals Inc. you will be responsible for providi...