Technical Support Agent
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are currently looking Technical Support Agent for our Qatar operations with the following terms & conditions.
Experience Requirements:
Support Agent must carry valid Qatar Driving License with own car and have good
location awareness for efficient on-site execution.
Project Objective:
To deploy and enable UPI functionality across all merchant POS terminals. The project
includes system configuration testing POS branding and on-site merchant training to
promote smooth adoption and usage of UPI payment services.
Pre-Deployment Activities
* Receive and verify merchant list with site addresses and terminal details.
* Prepare POS software updates and training materials.
* Ensure required credentials configuration files and merchant onboarding data are
available prior to on-site visits.
Deployment Activities
* Visit each merchant/store location as per the assigned deployment sheet.
* Install and/or update POS terminals to enable UPI (NPCI) acceptance features.
* Perform POS system checks: power printer connectivity and OS version verification.
* Conduct test transactions to confirm successful UPI (NPCI) enablement and terminal
Joining time frame: Immediate
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
VAM Systems is a Business Consulting, Technology Solutions and Professional Services organization working with major organizations in USA, UAE, Bahrain, India, Singapore and Australia. Delivers leading edge information and communication technology based business solutions to enabl ... View more
