Senior Technical Product Manager Trust & Safety

About
an IAC (NASDAQ: IAC) company is the worlds leading platform for finding and managing family care. Were on a mission to help families find trustworthy high-quality care for loved ones across all stages of parents pet owners and caregivers ourselves and we believe trust and safety arent just features theyre the foundation of everything we do. At were applying AI data science and advanced technologies to create safer more transparent and more human digital experiences.

Work Environment: Hybrid (In office Monday Wednesday & Thursday)
Locations: Salt Lake City Utah Austin Texas Dallas Texas

About the Role
Trust and Safety (T&S) is at the core of mission. As a Senior Product Manager Trust & Safety you will own the roadmap for AI-powered safety compliance and content integrity systems that protect users across our marketplace.

This role blends AI product development with deep Trust & Safety strategy focused on building intelligent systems that detect prevent and mitigate risk while maintaining a frictionless user experience. You will drive initiatives across background verification fraud detection generative AI safety and content moderation infrastructure.

Youll collaborate closely with Engineering Data Science Policy Legal and Operations to design scalable responsible systems that safeguard trust at every step of the user journey.

What Youll Do

• Lead the Trust & Safety product roadmap from problem discovery through execution measurement and iteration.
• Design and launch AI-driven systems for content safety behavior monitoring and proactive risk detection.
• Partner with Data Science to train and deploy ML and generative AI models that enhance fraud abuse and background check capabilities.
• Develop frameworks for AI safety explainability and compliance ensuring all models and decisions align with ethical and regulatory standards.
• Collaborate cross-functionally with Policy Legal Customer Care and Engineering to align product strategy with operational and compliance goals.
• Define and track Trust & Safety OKRs balancing platform integrity user trust and business growth.
• Use experimentation data analysis and insights to drive continuous improvement in detection systems and response efficiency.
• Advocate for a user-centered safety culture across the organization ensuring care empathy and fairness guide every decision.

What Youll Bring

• 4-6 years of product management experience with at least 3 years in AI ML or data-centric product development.
• Experience building or scaling Trust & Safety content moderation or risk mitigation systems.
• Proven ability to lead technical product work partnering with engineers and data scientists on model design APIs and backend systems.
• Deep understanding of AI/ML technologies including model development prompt engineering evaluation and safety controls.
• Strong analytical skills; able to interpret data identify trends and drive data-informed decisions.
• Excellent collaboration and stakeholder management comfortable working across Legal Policy and Operations.
• Strategic thinker who thrives in ambiguity able to balance innovation speed with responsible AI principles.
• Degree in Computer Science Engineering Data Science or related quantitative field (preferred).

Nice to Have

• Experience with generative AI applications (e.g. LLMs for moderation classification or automation).
• Familiarity with AI safety fairness and compliance frameworks (e.g. GDPR COPPA CSAM transparency standards).
• Background in consumer marketplaces or trust-driven platforms.
• Knowledge of incident response abuse prevention or policy enforcement in large-scale systems.

Why Youll Love Working Here

• Opportunity to shape how AI enables safety trust and fairness in one of the worlds most meaningful consumer marketplaces.
• Work with smart mission-driven teammates who care deeply about people data and integrity.
• Hybrid flexibility with offices in Salt Lake City Austin and Dallas.
• Competitive compensation equity and comprehensive benefits.
• A culture that values empathy accountability and innovation.

Company Overview:

Available in 21 countries is one of the largest providers of online services for finding family care and care jobs spanning in-home and in-center care solutions. Since 2007 families have relied on for an array of care for children seniors pets and the home. Designed to meet the evolving needs of todays families and caregivers the Company also offers customized corporate benefits packages to support working families household tax and payroll services and innovations for caregivers to find and book jobs. is an IAC company (NASDAQ: IAC).

Salary Range: $150000 to $170000.

The base salary range above represents the anticipated low and high end of the national salary range for this position.Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location experience and performance. The range listed is just one component of total compensation package for employees. Other rewards may include annual bonuses and short- and long-term addition provides a variety of benefits to employees including health insurance coverage life and disability insurance a generous 401K employer matching program paid holidays and paid time off (PTO).

Required Experience:

Senior IC