Director of Rooms
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Job Location:
Gardiner, ME - USA
Monthly Salary:
Not Disclosed
Posted on:
25 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Be the maestro orchestrating the symphony of guest experiences overseeing the seamless operation of accommodations to ensure each stay is a harmonious blend of comfort and luxury. With an eye for detail and a commitment to excellence youll play a pivotal role in elevating our guests satisfaction by maintaining impeccable standards in room quality housekeeping and overall hospitality.
Core Responsibilities
Within the Auberge family our people always find new ways to look after the business their guests and their team-mates. Within this the key responsibilities for this position are:
- Manage the day-to-day operations of the rooms division overseeing housekeeping front office and guest services to ensure a smooth and efficient operation.
- Lead and motivate a diverse team of housekeeping and front office professionals providing guidance training and support to ensure excellence in service delivery.
- Implement and uphold high standards of guest service ensuring that all guests experience a seamless check-in comfortable stay and efficient check-out process.
- Conduct regular inspections to maintain and enhance the quality of guest rooms ensuring cleanliness functionality and adherence to brand standards.
- Collaborate with revenue management to optimize room revenue through effective pricing strategies promotions and upselling initiatives.
- Foster effective communication and collaboration with other departments such as sales marketing and maintenance to ensure a holistic approach to guest satisfaction and operational efficiency.
Pay Range: $125000/year - $140000/year
Qualifications :
- 5 years of progressive experience in hotel management with a focus on rooms division operations housekeeping and front office management. Prior experience in supervisory or managerial roles is essential.
- A proven track record of delivering exceptional customer service with a keen understanding of guest satisfaction metrics and strategies for continuous improvement.
- Strong leadership abilities with the capacity to inspire and lead a diverse team. Demonstrated experience in staff training performance evaluation and fostering a positive work environment.
- Sound analytical and strategic thinking skills including the ability to analyze performance metrics make data-driven decisions and implement strategies to optimize room revenue and guest satisfaction.
Additional Information :
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine innovative wellbeing and gracious yet unobtrusive service. With 30 one-of-a-kind hotels resorts and residences Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations.
Connect with Auberge Collection on Instagram TikTok Facebook and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive entertainment hospitality investments and sports.
Founded in 1969 and headquartered in Houston Texas the company is led by Chief Executive Dan Friedkin and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota 30WEST Accelerated Solutions Group AS Roma Ascent Automotive Group Auberge Collection Congaree Copilot Capital Diamond Creek Everton Football Club GSFSGroup Imperative Entertainment Legendary Expeditions NEON Northside Lexus Pursuit Sports The Friedkin Group International USAL and Westside Lexus.
For more information please visit .
Shinrin Yoku LLC is an Equal Opportunity Employer M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Crisis Management
- Marketing
- Public Relations
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- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
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- Wordpress
- Writing Skills
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