Area Manager ICQA and Returns, Fulfillment Center
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Job Location:
Monthly Salary:
Posted on:
27-10-2025
Vacancies:
1 Vacancy
Job Summary
We are seeking an ICQA and Returns Area Manager to join our Fulfilment Centers Inventory Control and Quality Assurance team. Our Fulfilment Centers lie at the core of Amazons rapidly expanding operations network: they are where we handle our highly dynamic every Fulfillment Center our teams receive deliveries pick products package them and ship them out. Each team contributes to our success and you can be a key player in driving us forward.
These Fulfillment Centers are fast-paced high-impact and highly rewarding environments where adherence to policies and procedures is critical. We are looking for an inspiring and capable leader to ensure we continue delivering on our customer promise while enabling our teams to excel with a customer-obsessed mindset.
Key job responsibilities
As an Area Manager you will:
Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the Fulfillment Center.
Champion safety initiatives and ensure full compliance to maintain a safe and secure work environment for all associates.
Coordinate inventory control maintenance and random counts aligned with network strategies ensuring SOX compliance and consistency.
Measure quality inventory integrity and accuracy delivering actionable feedback to the operations management team.
Conduct shift planning and forecasting while effectively assigning and directing work.
Identify root causes of inventory deviations using cause-and-effect methodologies and implement corrective actions.
Drive and support network-wide Fulfillment & Operations-focused quality initiatives.
Review and analyze customer complaints and process defect data developing comprehensive action plans to minimize future occurrences.
Promote process improvements while developing your teams capabilities to keep pace with our rapid growth fostering a culture of excellence and engagement.
Appraise team performance providing tailored development recognition and coaching to unlock their full potential.
- Bachelors degree or equivalent
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- Speak write and read fluently in English
- Employee and performance management experience
- Performance metrics process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
These Fulfillment Centers are fast-paced high-impact and highly rewarding environments where adherence to policies and procedures is critical. We are looking for an inspiring and capable leader to ensure we continue delivering on our customer promise while enabling our teams to excel with a customer-obsessed mindset.
Key job responsibilities
As an Area Manager you will:
Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the Fulfillment Center.
Champion safety initiatives and ensure full compliance to maintain a safe and secure work environment for all associates.
Coordinate inventory control maintenance and random counts aligned with network strategies ensuring SOX compliance and consistency.
Measure quality inventory integrity and accuracy delivering actionable feedback to the operations management team.
Conduct shift planning and forecasting while effectively assigning and directing work.
Identify root causes of inventory deviations using cause-and-effect methodologies and implement corrective actions.
Drive and support network-wide Fulfillment & Operations-focused quality initiatives.
Review and analyze customer complaints and process defect data developing comprehensive action plans to minimize future occurrences.
Promote process improvements while developing your teams capabilities to keep pace with our rapid growth fostering a culture of excellence and engagement.
Appraise team performance providing tailored development recognition and coaching to unlock their full potential.
- Bachelors degree or equivalent
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- Speak write and read fluently in English
- Employee and performance management experience
- Performance metrics process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Inventory Control
- Quality Assurance
- Six Sigma
- Lean
- Process Improvement
- Warehouse Experience
- Materials Handling
- Acquisitions
- Box Truck Experience
- Quantitative Analysis
- Quality Control
- Logistics
About Company
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