Implementation Consultant- LOS Mapping & Data Expert
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Job Location:
Dallas, IA - USA
Monthly Salary:
USD 30 - 45
Posted on:
28 days ago
Vacancies:
1 Vacancy
Job Summary
Who you are:
Youre an experienced Implementation Consultant with 5 years of software implementation and consulting experience including owning complex projects and guiding customers through multi-stakeholder rollouts. You thrive in fast-paced high-growth environments and are excited by the opportunity to shape how customers adopt and scale modern cloud-based SaaS solutions. Youre a strong cross-functional partner and a trusted advisor to clients.
Does this sound like you If so keep reading and apply today!
What Youll Do:
- Act as a subject matter expert (SME) on our Product & Pricing Engine providing advanced configuration and LOS mapping guidance on complex use cases
- Serve as an escalation point for Implementation Consultants and implementing customers resolving technical and workflow challenges
- Lead discovery and solution design sessions on pricing and loan data mapping and translations and data workflows
- Collaborate with Product and Engineering to surface customer needs and influence roadmap priorities
- Develop and maintain advanced playbooks guides and configuration standards for team-wide use
- Mentor teammates and support training to strengthen collective expertise
- Identify systemic risks or gaps in implementations and drive scalable solution
- Serve as a trusted advisor to customers guiding them through platform capabilities best practices and strategic configurations aligned with their business needs
- Identify and resolve roadblocks quickly using data and insights to communicate risks surface tradeoffs and mitigate issues
- Create and maintain implementation assets (templates documentation best practice guides) that support scalability
What You Have:
- 5 years of experience leading software implementations and managing enterprise or high-complexity customers
- Expertise with project management tools and systems (e.g. Google Workspace Jira Confluence project tracking software)
- Experience with mortgage software/system implementations
- Comfort with technical systems and configuration- willing and able to quickly learn new tools and products
- A passion for customer success problem solving and proactive risk mitigation
- Excellent communication skills across technical and non-technical audiences
- Ability to influence stakeholders and guide customers through change
- Has admin-level experience in Encompass or similar LOS (e.g. field configuration input forms business rules custom objects)
- Has mapped data between an LOS and at least one third-party system (e.g. PPE POS CRM)
- Understanding of data fields required for pricing
- Familiar with troubleshooting data discrepancies
- Has resolved field-level mismatches or validation errors in a production implementation
- Preferred: Project management skills to support structured approach to data mapping efforts in implementation
- Preferred: Prior experience mentoring or coaching other implementation consultants
Why Join Polly
- High Bar of Talent: Polly consistently performs in the top quartile of start-up companies and we consider the people of Polly the engine helping us achieve success. Many candidates choose Polly because of the collaborative smart and fun people that work here. We strive to hire the best to continue to raise that bar and <5% of those that enter the interview process are presented with an offer.
- Disruptive Mission: Mortgage capital markets is historically an under-innovated space; Polly is committed to changing that. Our purpose-built platform has reimagined and reinvented the way that our lender customers operate. We are seeking passionate and driven builders who are not interested in accepting the status quo.
- Individual Impact & Growth: Every day the Polly team doesnt just workthey contribute to our overarching mission. Individual impact is highly visible and everyones voice matters. You will have exposure to every level of leadership cross-functional teams and impactful projects giving you a unique opportunity to build and hone your skills.
Employee Benefits:
- Competitive Compensation: Polly offers competitive salaries designed to reward your expertise and direct impact/contributions.
- Comprehensive Health Coverage: Employees enjoy 100% company-paid medical vision dental disability and life insurance granting peace of mind.
- Flexible Vacation Done Right: Take time off to recharge when you need it with Pollys flexible non-accrued vacation policybecause we trust you to balance work and life.
- Hybrid Workplace with Innovation at the Core: Here at Polly we believe in blending flexibility with in-person collaboration. With a hybrid model our employees work on site three days a week (Tues./Wed./Thurs.) at our Innovation Hubs located in Dallas-Fort Worth and San Francisco driving forward-thinking solutions and fostering teamwork.
Interview Process:
- Recruiting Screen - 30 minute 1:1 with a Polly Talent Team Member
- Initial Team Round - 30 minute 1:1 with Pollys Director Professional Services
- Assessment - Take Home Assessment Assessment Presentation
- Post Assessment Rounds 2- 30 to 45 minute Peer Cross Functional Team Members and/or Executive Rounds
Lets get to know each other.
Pollyhas pioneered the next generation of mortgage capital markets technology with its cutting-edge data-driven platform. Its enterprise-grade solutions including the industrys only cloud-native commercially scalableproduct pricing and eligibility (PPE) engineand first-of-its-kindPolly/ AIplatform empower the nations top banks credit unions and mortgage lenders to increase profitability automate workflows and revolutionize the loan officer and broker experiences. As a mortgage technology trailblazer Polly is committed to driving meaningful value and ROI through best-in-class innovation that enables unlimited configurability flexibility granularity and scalability. Polly was founded by a seasoned team of mortgage capital markets and technology experts and is headquartered in San Francisco California. Recognized as a pioneer in mortgage capital markets as well as in culture and career development Polly was named to Forbes Americas Best Startup Employers in 2025. This evaluation was based on three key criteria: Employer Reputation Employee Satisfaction and Company Growth.
To learn morefollow Polly on LinkedInor visit. Polly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race age color national origin religion sex gender identity sexual orientation marital status pregnancy status disability status veteran status or any other legally protected status. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruitment scams impersonating the Polly brand or our employees. Our team communicates only through official Polly channels and we will never ask for sensitive information over text or conduct text-only interviews. If you are ever suspicious or in doubt reach out to us directly atemailprotected. We care deeply about this network and your experience.
Required Experience:
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Key Skills
- Children Activity
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About Company
Polly operates the industry's only vertically integrated capital markets solution with a patent-pending Product and Pricing Engine, Loan Trading Exchange, and actionable data and analytics.
