Senior Staff Software Engineer Agentic AI

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

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Position Overview

Diligent is transforming governance with intelligence. As a Senior Staff Software Engineer Agentic AI you will play a critical leadership role in shaping the next generation of Diligents AI infrastructure and agentic solutions. Based in our Vancouver Center of Excellence youll drive architectural strategy and lead innovation across our AI Platform the foundation that powers intelligent secure and scalable solutions across Diligents product ecosystem.

This is a senior-level technical role for a visionary engineer who thrives on solving complex problems guiding architecture at scale and applying AI to real-world enterprise challenges. You will partner closely with senior engineering product and research leaders to translate the latest advancements in AI particularly large language models (LLMs) into impactful production-ready capabilities.

Key Responsibilities

• Architect and evolve Diligents AI Platform to deliver scalable reliable and secure AI services that power data-driven decision-making for global organizations.
• Lead development of enterprise-grade AI applications leveraging LLMs retrieval-augmented generation (RAG) and emerging multimodal AI technologies.
• Define and implement architectural best practices that ensure consistency observability and operational excellence across teams and services.
• Collaborate with applied science and product teams to accelerate innovation turning cutting-edge models into differentiated product experiences.
• Champion the use of AI-assisted development tools to increase velocity improve quality and enhance the developer experience across the organization.
• Mentor and influence engineering leaders across multiple teams fostering technical excellence and a culture of experimentation learning and impact.
• Stay ahead of industry trends in AI cloud architecture and software delivery bringing fresh ideas and strategic insights to shape Diligents technology roadmap.
• Represent Diligents AI engineering vision in cross-functional initiatives and when appropriate in public forums conferences or technical communities.

Required Experience/Skills

• 10 years of professional software engineering experience with 5 years in a senior or staff-level architecture or technical leadership role.
• Proven success designing and scalingcloud-native event-driven architectures on AWS (or similar) including deep knowledge of serverless microservices and IaC (AWS CDK Terraform or similar).
• Strong experience developingAI applications using LLMs and related frameworks (e.g. LangChain OpenAI SDK AWS Bedrock or Hugging Face).
• Ability to architectend-to-end AI systems from data ingestion and model orchestration to API delivery monitoring and continuous improvement.
• Proficiency inPython and modern backend technologies; experience with TypeScript and React is a plus.
• Deep understanding ofAI development lifecycle including evaluation prompt optimization and observability for AI systems.
• Demonstrated ability tolead and mentor engineers driving architectural alignment and improving development efficiency across multiple teams.
• Passion for continuous learning and staying at the forefront of emerging AI technologies and software architecture trends.

Preferred Experience/Skills

• Experience designing LLM applications and services at scale including cost optimization and performance tuning.
• Familiarity withAI agent frameworks and workflow orchestration (e.g. LangGraph CrewAI Semantic Kernel or similar).
• Strong experience withDevOps and CI/CD in large-scale cloud environments.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .}

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