Associate Director, Pharmacy Excellence & Innovation (Titusville, NJ)

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

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Johnson & Johnson is currently recruiting for an Associate Director Pharmacy Excellence & Innovation located in Titusville NJ.

J&J is committed to raising the bar on the patient experience (Px). The Patient Engagement and Customer Solutions (PECS) organization will create more personalized seamless and supportive experiences for patients starting treatments across the J&J portfolio.

This is a hybrid role available in Titusville NJ. While specific cities are listed in the Locations section for reference please note that they are examples only and do not limit your application. We invite candidates from any location to apply.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments finding cures and pioneering the path from lab to life while championing patients every step of the way.

Learn more at The Associate Director Pharmacy Excellence & Innovation will contribute to a team focused on building and refining J&Js overall pharmacy capability. This includes identification of capabilities partners technologies and innovative programming approaches that allow J&J to become best-in-class in supporting patient engagement through the specialty and retail pharmacy channels. You will monitor industry trends emerging pharmacy models evolving data sources and approaches and contribute to pharmacy network design for new product addition you will work closely with the Pharmacy Channel Solutions Marketing team and the Pharmacy Account Management team to engage specialty and retail pharmacies in partnerships fee for service programs and data and technology agreements that support the needs of patients starting and persisting on J&J therapies. The position reports to the Senior Director Pharmacy Solutions.

You will be responsible for:

• Pharmacy Strategy & Design:Collaborate to refine J&Js overall pharmacy capability and strategy; Use market assessments competitive landscapes voice of patient voice of customer and industry trends to inform recommendations for capability evolution

• Px Requirements:Monitor overall effectiveness of the pharmacy solutions against Px program requirements that align to patient needs and brand objectives; Contribute to capabilities discussions RFP process and contracting in coordination with account management and PECS operations teams

• Operational Excellence:Use patient analytics voice of customer benchmarking and compliance monitoring to lead continuous optimization of program performance inform pharmacy network design and support new product launches

• Technology: Optimize our patient focused digital health strategy identify opportunities for innovation evaluate strategic partnerships and set clear actionable goals to drive future efficiency and growth

• Account Management:Partner with national and local account teams to identify strategic partners and identify addressable gaps in patient experience

• Data & Analytics:Evolve data sources and analytics approaches to uncover new insights about the patient journey and experience on J&J treatments; Monitor KPIs that reflect patient needs and brand strategies; Present performance summaries and recommendations to Px therapeutic area teams

• Strategic Planning:Monitor trends in policy pharmacy capabilities pharmacy models pharmacy consolidation emerging channels and innovation to inform changes to programs and network design

• Budgeting:Provide estimates for financial resources to support pharmacy Px strategy; Proactively monitor and manage spending

• Teaming:Lead cross-functional business partners in a complex matrixed environment

• Culture:Foster a culture of inclusion learning smart risk-taking and experimentation within team and through external partners

• Leadership & Ethics:Demonstrate ethical Credo-based approaches with deep knowledge and respect for legal and compliance requirements

About You

You are compassionate and empathetic putting yourself in the shoes of the patients you support and the healthcare providers who care for them. You are passionate about building capabilities that deliver great support experiences that patients will remember and want to tell other people about and you hold your team and your collaborators to that high standard. You welcome the challenge of working in a highly visible highly accountable role where you can meaningfully impact the health and wellbeing of others. You feel energized to be part of a team that is building new capabilities and new ways of working. You consistently deliver great results but even when you fall short you learn from it.

Qualifications / Requirements:

• Bachelors degreeis required

• Five (5) years of relevant healthcare business experience is required (e.g. marketing sales market access pharmacy operations & services supply chain analytics account management)

• Strong strategy innovation analytics skills and excellent overall business acumen is required

• Experience developing maintaining and influencing strategic business relationships is required

• Ability to manage multiple priorities is required

• Excellent leadership skills with the ability to work effectively in a matrix and unstructured environment and manage project teams with or without direct report authority is required

• Excellent verbal and written communication skills and ability to present to all levels of leadership required

• Commitment to creating an inclusive environment and fostering best thinking across the team

• Excellent interpersonal skills with a demonstrated track record for forging strong productive relationships with a wide array of colleagues and customers is required

• This position is based in Titusville NJ and requires up to 20% domestic travel

Preferred Qualifications:

• MBA PharmD or other related advanced degree

• Intellectual curiosity about evolving business models and technologies in the pharmacy space

• A minimum of 2 years pharmacy program development and management

• Understanding of access and reimbursement dynamics and the role of pharmacy in the fulfillment of retail and specialty medications

• Ability to challenge the status quo create solutions and enroll others to test and refine

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource.

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The anticipated base pay range for this position is :

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Director