Senior IT Engineer
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Job Location:
Boston, NH - USA
Monthly Salary:
$ 120000 - 150000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are a rapidly growing Boston-based medical technology company using AI to enable clinicians to make informed decisions on cardiovascular care - leading to better patient outcomes improved quality of care and reduced healthcare work at Elucid and be part of delivering on our mission to prevent heart attacks and strokes!
This is a unique opportunity to take a leading role in our growing IT organization ensuring our team has reliable secure and high-performing technology every day. As a Senior IT Engineer you will be one of the primary escalation points for IT service requests and a bridge between technical and non-technical stakeholders delivering exceptional support while driving continuous improvement across systems and processes. Youll own and enhance IT infrastructure endpoint management and cloud services partnering with teams across the company to ensure compliance to industry regulations and standards. This is a role for a proactive hands-on technologist with a customer-service mindset who thrives on solving complex problems streamlining operations and exploring emerging tools (especially AI) to elevate efficiency and innovation.
The ideal candidate will have:
- 5 years of experience supporting regulated IT environments using cloud-based solutions.
- Ability to work independently collaboratively and flexibly in a fast-paced startup environment.
- Relevant IT certifications are highly valued (such as: CompTIA A/Network/SecurityMicrosoft Certified Endpoint Administrator Associate etc.).
- Excellent communication and interpersonal skills with a focus on customer service.
- Ability to multi-task and balance IT Service requests with ongoing project work.
- Extensive experience with workstation deployment tools Intune JAMF SCCM PDQ etc.
- Deep knowledge of workstation management (Windows macOS Linux MDM patching endpoint protection).
- Advanced troubleshooting of common operating systems Windows macOS Linux iOS Android.
- Proven experience leveraging AI tools (e.g. ChatGPT Claude agentic AI frameworks) to design implement and automate internal business workflows.
- Excellent problem solving troubleshooting and strong attention to detail.
Work Location:
- This is a full-time onsite position requiring five days per week in our downtown Boston office.
- The anticipated base salary range for this position atElucidis $120000 - $150000. Compensation will be influenced by a wide array of factors including but not limited to internal pay equity job-related knowledge skills education relevant experience certifications and geography as outlined in the job description.
At Elucid we believe the best work happens in a flexible hybrid environment. Boston-area employees are encouraged to work from the office on Mondays and Wednesdays with the option to come in additional days if they prefer. Fully remote employees outside the Boston area come in as needed.
We are an equal opportunity employer and value diversity at Elucid. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability.
We understand that self-doubt can sometimes prevent great candidates from applying. If you believe you can make an impact at Elucid even if you dont meet every qualification we encourage you to apply!
Required Experience:
Manager
Key Skills
- Active Directory
- VMware
- Computer Networking
- Microsoft Windows Server
- MacOS Server
- PCI
- Windows
- Process Mapping
- Information Security
- Azure
- Encryption
- Troubleshooting
About Company
Elucid Vivo provides clinical solutions based on histology & machine learning. We provide solutions for lipid rich necrotic core, atherosclerotic plaque, CTA plaque analysis, risk of heart attack, and stroke.
