Lead Case Manager
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Job Location:
Kissimmee, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
26-10-2025
Vacancies:
1 Vacancy
Job Summary
The Transition House is committed to serving veterans and their families by providing supportive services that promote stability self-sufficiency and long-term housing success. We are seeking a compassionate and experienced Lead Case Manager to oversee a team of case managers within the Supportive Services for Veteran Families (SSVF) program.
Key Responsibilities:
Oversee and support a team of 4 Case Managers reviewing client files before submission.
Conduct monthly supervision and participate in performance evaluations.
Facilitate staff meetings document minutes and ensure team compliance with program goals.
Coordinate VA benefits access and integrate benefit plans into individual case plans.
Manage and monitor client eligibility applications and progress toward housing stability.
Submit monthly Temporary Financial Assistance (TFA) requests and maintain accurate budget and tracking records.
Facilitate housing placements including landlord coordination inspections and budget management.
Maintain complete and confidential client documentation in HMIS and other required systems.
Administer the HUD Self-Sufficiency Matrix at program entry quarterly and at exit.
Attend required trainings and meetings; uphold safety and EEO standards.
- A bachelors degree in social work or a related field is required or in nonprofit
- management or a related field or (10) ten years experience in a program leadership
- position in a nonprofit setting; Masters degree preferred
- Extensive organized case management experience through written verification and
- verified documentation
- Intensive case management and experience with families experiencing homelessness
- with children are preferred and clients with substance abuse and/or mental illness
- Working knowledge of the VA benefits system including eligibility requirements
- applications appeals VA file documentation and bilingual is preferred
- Drivers license and dependable private vehicle for frequent travel from site to site with updates car insurance
- Strong interpersonal skills effective judgment in interviewing clients and coordinating services with community agencies. Processing all information in a confidential manner
- Good writing skills for program planning reporting and correspondence.
- Ability to use independent judgment perform research investigations and inspections and recommend solutions
- Ability to think and react calmly in emergency situations
Life insurance
Employee discount
Referral program
Flexible schedule
Dental Insurance
Vision insurance
Paid time off
Wellness Days
Professional development assistance
Health insurance
Employee assistance program
At The Transition House your mental health is our top priority! We understand that mental well-being is a complex and vital part of life which is why were committed to providing our employees with the highest quality of support. Our team
works hard to create a culture of collaboration and balance between work and home life. We strive to provide our employees the same supportive hand that we give our clients we believe that its important to pour into yourself to be the best versions of ourselves and foster a vibrant team dynamic.
Take the first step in prioritizing your own mental health; join our team today!
The Transition House is an Equal Opportunity Employer. Inspire does not discriminate on the basis of race religion color sex gender identity sexual orientation age non-disqualifying physical or mental disability national origin veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications merit and business need.
Required Experience:
Manager
Key Skills
- Project Portfolio Management
- Motivational Interviewing
- HIPAA
- Computer Skills
- Intake Experience
- Lean Six Sigma
- Conflict Management
- Case Management
- Team Management
- Program Development
- Social Work
- Addiction Counseling
