Customer Service Teller
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Job Location:
Hamilton, MT - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a temporary Customer Service Teller for a well-established bank in Hamilton MT. The CST is responsible for performing teller functions under general supervision by processing transactions efficiently and accurately while providing the customer with an exceptional customer experience. A CST builds confidence trust and loyalty through courtesy and professionalism by addressing the customer by name and identifying the customers needs.
Responsibilities:
- Serve customers in person through the drive-up window where applicable and on the telephone in accordance with bank policies. All customers will be provided with exceptional service.
- Establish retain and deepen relationships with existing and new customers in the community to achieve branch sales goals and provide exceptional customer service by maintaining awareness of and information concerning available bank products and services.
- Perform security and maintenance of proper cash requirements in teller drawers adhere to authority limits and balance teller drawer/cash with general oversight.
- Exchange foreign currency complete change orders process mail and night drop with general oversight.
- Respond to customer inquiries resolve issues and recognize cross-sales opportunities. Educate customers on alternative channels to provide service. Elevate inquiries that cannot be answered to the appropriate responsible party.
- Perform banking services for customers including processing transactions accurately and efficiently to build rapport customer confidence and trust.
- Adhere to all operational and security policies and procedures including enforcing compliance and privacy policies maintained by the bank. Ensure dual control procedures are followed as required.
- Manage risk in every transaction and detect fraudulent transactions to prevent losses. Report suspicious activity follow CIP and BSA procedures. Prepare Currency Transaction Reports (CTR).
- Complete all mandatory bank training. Participate in supplemental bank-coordinated educational programs and training courses to increase job and industry knowledge as time permits.
- Perform additional duties including but not limited to: ordering checks address changes working daily reports closing accounts safe deposit box procedures providing statements and copies as requested by the customer etc.
- Balance ATM Cash and ATM customer deposits.
- Issue debit cards and troubleshoot basic debit card issues.
- Perform routine business correspondence.
- Perform other related duties as assigned.
Requirements:
- High School Diploma or equivalent.
- 6 months cash-handling and customer service experience preferred.
- Excellent customer service skills and ability to function under stress.
- Ability to stand for extended periods of time; lift and carry up to 20lbs; kneel crouch and climb on occasional basis
- Proficient in computer literacy including Microsoft Suite.
- Ability to perform basic math functions.
- Maintain confidentiality and attention to detail; practice problem-solving and time management.
Job Type:Temporary (6 months) Monday-Friday full-time schedule with occasional Saturdays varied hours between 7:30 am-6:30 pm; overtime as needed
Job ID:19430
Wage:$16/hr.
Call A2Z Personnel in Hamilton or Stevensville for information regarding this position or to ask about our benefits which include health coverage retirement savings and personal paid time off.
A2Z Personnel is an equal-opportunity employer and is committed to promoting a diverse workplace. Applicants are considered for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.The agency provides reasonable accommodations upon request to individuals with disabilities during all phases of the employment process including the hiring process.
For more information view the Equal Employment Opportunity Poster and Americans with Disabilities Act Notice or visit:
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Matching the Right Person With the Right Job Since 1993 See Available Jobs Your All-in-One Partner for Staffing, Payroll, HR & Benefits Based in S.W. Montana, A2Z Personnel has 2 locations in the Bitterroot Valley. Our employment coordinators work hard to match the person and job to c ... View more
